No USB devices work except for android phone

Discussion in 'Computer Help' started by Syringer, Nov 12, 2012.

  1. Syringer

    Syringer Lifer

    Joined:
    Aug 2, 2001
    Messages:
    19,334
    Likes Received:
    1
    My coworker has an issue where any USB device like a mouse or hard drive will come up with a "one of the usb devicse attached has malfunctioned" prompt, however the phone actually works.

    We've tried removing all the USB listings in the device manager and letting windows reinstall it but that didn't do anything either.

    Any clues as to how to fix it?
     
  2. Loading...

    Similar Threads - devices work android Forum Date
    Two USB devices not working, others are. Computer Help Sep 13, 2016
    PC stays powered up but screen, USB devices all go off and power button doesn't work Computer Help Jan 23, 2014
    Unable to work with new plug-n-play devices Computer Help Apr 4, 2008
    SLI does not work -- This device cannot find enough free resources Computer Help Nov 8, 2007
    No USB Devices Working Out of the Blue Computer Help Oct 15, 2007

  3. AnonymouseUser

    AnonymouseUser Diamond Member

    Joined:
    May 14, 2003
    Messages:
    9,654
    Likes Received:
    62
    You could try disabling Legacy USB Support in the BIOS, and try a different USB header (the front USB ports should use the same header, and the rear ports should be bunched together to share the same header).

    What PC/motherboard?

    Also, run sfc /scannow.
     
  4. Syringer

    Syringer Lifer

    Joined:
    Aug 2, 2001
    Messages:
    19,334
    Likes Received:
    1
    It's a Dell 15R Laptop, I'll try running sfc, thanks!
     
  5. AnonymouseUser

    AnonymouseUser Diamond Member

    Joined:
    May 14, 2003
    Messages:
    9,654
    Likes Received:
    62
    If sfc doesn't find any problems, boot to a Linux Live CD/DVD and see if USB works without issue.