no shut down?

[rusted embrace]

well, i got my first comp. together, and much thanks to everyone who posted on my threads. It runs great and was a lot of fun to put together. Fired right up and haven't had any issues, besides the two I'm going to list.

1) When I go to shut down, it goes through the whole process, windows shuts down and all, but then it just sits on a screen with blue/green background ("no desktop" desktop choice). I'm assuming something is running and keeping it from shutting down. Is there a program / windows fix to take care of this? my google searches haven't turned much out.

2) On a restart, and only on a restart, I get a screen for "detecing raid array". But I don't have raid, and the options are turned off in the bios. I've checked the manual and the only raid stuff deals with using a disk to set it up (which I never did). It never gets past this screen.

Oh and one more 3) I have a "safely remove hardware" icon in my tray, but its for the hard drive? doing anythign with it just says "you cannot unplug this device now" and the troubleshooter is worthless.

Windows XP pro
MSI motherboard
WD hard drive
^if you need more info just let me know.

Thanks.

 

[ProviaFan]

Does it do the refusal-to-shutdown thing on a fresh install with no extra applications? Do you have all of the latest drivers installed?

 

[furballi]

Make sure you have installed the VIA 4 in 1 driver with a VIA chipset motherboard.

Update to the latest BIOS. Reset the CMOS. Connect only the hard drive to the motherboard and retest.

 

[theMan]

whats the model of your mobo????

some motherboards, the sata ports are raid and just sata. and in the bios, you have to change the controller over from raid to sata. make sure you install all the drivers. especially the chipset ones. for the device removal thing, click on it, and see what the device is. right click on My computer and go to properties, and then hardware, then device manager. see if there is anything there that isnt hooked up to your computer that windows thinks is there.

 

[rusted embrace]

well, it hasn't gone away. The device manager lists all parts as working properly, and outside of these little bugs, this is true. When I try to update the drivers, everything comes back as having the most current. I don't have a floppy laying around to update the bios should that be necessary, the latest is listed as 5/01/05 and i bought everything at the end of may so I'm assuming it has the most recent bios. all raid options in bios are switched to disabled. i'm stumped.

MSI nforce4 ultra board model MSI-7125 (listed above pcie slot)
western digital WD2000JD-00HBB0