no progress displayed for scans on boot, just colorful garbage

Rangoon

Member
Apr 19, 2008
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I have an ASRock Z68 Extreme3 Gen3 motherboard. One problem it has always had is that it won't display progress when running scans on boot, such as chkdsk or a virus scan. All I see are colored pixels at the top of the screen. The pixels then just write, re-write, overwrite until eventually the computer boots.

I'm suspicious of a failing hard drive, so want to see what's going on, but I can't see what exactly chkdsk is doing. What's worse, is that when it "finishes" and the computer boots, there is no appropriate chkdsk or wininit log in the event viewer, as if the scan had never happened.

Has anyone ever seen this behavior where the scan won't display on the screen? Everything else shows up fine (the BIOS info, the hard drive scan, etc.).
 

Rangoon

Member
Apr 19, 2008
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I'm running Win 7 Pro 64-bit. The symptoms have been: Steam crashing or not responding, file operations on that drive slowing down, computer in general slowing to a crawl when running Steam (on that drive) and accessing files on that drive (inconsistent).

I did finally get Check Disk to run on the drive, and verified many bad sectors. In order to run it from Windows, I had to move certain files off the drive (not sure which exactly caused the success) like my user files/folders and Dropbox.

So I know now that I need to replace the drive (WD with a 5-year warranty helps!), but the problem of not being able to view scans in progress from start-up remains. I have never had a motherboard do this. And not only can I not view the progress of the scan, but I can't even skip the scan once it's scheduled. I tried hitting any/all keys (including common ones like x and escape, etc.), but the scan wouldn't skip - just colored pixels filling in the top of the screen rather than text detailing the scan itself. Same thing happens with a virus scan.

Any idea if there is a way to fix this? I have I think the 2nd-most recent BIOS version, and the most recent version makes no mention of such a fix. I'd rather not flash the BIOS if nothing in the update notes would affect me. But that's the only thing I can think of to try. Is this common with ASROCK boards? It's my first one after several EVGA and ASUS before that.
 

Torn Mind

Lifer
Nov 25, 2012
12,044
2,763
136
Debris on the CPU or the pins on the motherboard could cause issues. I just had a 3770S this morning have a consistent graphical artifact and constant crashing in Windows. I removed the CPU, and saw debris between to pins. I blew the CPU bottom with compressed air and hit the pins on the mobo just in case. Stability was restored.
 
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Rangoon

Member
Apr 19, 2008
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I was able to determine the drive was bad. Western Digital made it very easy on me and cross-shipped a new one. I was able to move most of the files over, but not all. Everything is running great again now. I also figured out that I could skip the scan on startup with a PS2 keyboard. I can use my USB keyboard to go into safe mode, choose other options in the bios, etc., but for whatever reason can't use it to skip check disk. But a PS2 kb can. Still doesn't solve the issue of not being able to see the progress of scans, or even the prompt for skipping the scan. Nothing but colored nonsense pixels. Oh well, for now the system is fine. Too bad about this weird glitch.