No more Lifetime Powertrain Warranty from Chrysler

[MikeMike]

Chrysler cuts powertrain warranty to 5 years

(AP) ? 5 hours ago

AUBURN HILLS, Mich. ? Chrysler Group LLC said Wednesday that it is dropping its lifetime powertrain warranty in favor of a 5-year, 100,000-mile guarantee.

Chrysler spokesman Rick Deneau said the decision was driven by market research that showed consumers prefer warranties with a fixed time period. Powertrain warranties typically cover repair or replacement of transmission and engine parts.

"Basically, the assumption of a lifetime warranty just wasn't that big a deal to consumers," Deneau said.

The 5-year, 100,000-mile warranties will be transferable to new owners if the vehicles are sold before they run out, he said. The previous lifetime warranties were not transferable.

The new warranty program also includes the automaker's SRT and Viper models, which were excluded from the lifetime warranty. But the Sprinter van and the diesel version of the Ram pickup remain excluded, Deneau said.

The change is effective with the start of the 2010 model year.

http://www.google.com/hostedne...3xSvL4L4GjLBAD9A66LB01

 

[jlee]

Chrysler spokesman Rick Deneau said the decision was driven by market research that showed consumers prefer warranties with a fixed time period. Powertrain warranties typically cover repair or replacement of transmission and engine parts.

Right, everyone would rather have a limited warranty instead of an unlimited one!

 

[Gillbot]

Originally posted by: JLee

Chrysler spokesman Rick Deneau said the decision was driven by market research that showed consumers prefer warranties with a fixed time period. Powertrain warranties typically cover repair or replacement of transmission and engine parts.

Right, everyone would rather have a limited warranty instead of an unlimited one!

Yeah, it was probably ruining them so they decided to drop it.

 

[Bignate603]

Sucks for the original owners but the lifetime powertrain warranty wasn't transferable to the second owner. Maybe this will help Chryslers be worth more than scrap metal in the resale market.

 

[smitbret]

Originally posted by: Gillbot

Originally posted by: JLee

Chrysler spokesman Rick Deneau said the decision was driven by market research that showed consumers prefer warranties with a fixed time period. Powertrain warranties typically cover repair or replacement of transmission and engine parts.

Right, everyone would rather have a limited warranty instead of an unlimited one!

Yeah, it was probably ruining them so they decided to drop it.

Seriously? How would it be ruining them already? Are we that devoid of logical thought?

 

[LTC8K6]

It doesn't affect those who already have the lifetime warranty. Their warranty will not change.

 

[StageLeft]

The 5-year, 100,000-mile warranties will be transferable to new owners if the vehicles are sold before they run out, he said. The previous lifetime warranties were not transferable.

THIS. I had mentioned in the past how the lifetime warranty was BS because so few keep a car that long, and Chrysler was killing resale by not allowing some kind of a transfer. 5 years/100k is much better.

It doesn't affect those who already have the lifetime warranty. Their warranty will not change.

Which means their cars are still sh*t as resale.

 

[Strk]

If I remember correctly, it was also pretty easy to void the lifetime warranty.

 

[LTC8K6]

No, the lifetime warranty only requires that you do the scheduled maintenance and have a 5 year inspection at the dealer.

The 36/36 regular warranty is transferable.

Overall, the vehicles with the lifetime warranty have similar coverage to all the other mfgs vehicles.

The lifetime warranty doesn't even begin until the 36/36 regular warranty ends.

http://www.jeep.com/crossbrand...8_Gr_Cher_Gas_LPLW.pdf

 

[PingSpike]

Sounds like the letter I got for Adelphia's new Value Paks. They offered a better value to customers in the form of less channels for more money. Value Value Value!

The lifetime warranty wasn't a good deal because everyone assumed Chrysler had a estimated remaining lifetime of like 4 months or something.

Also, it sounded like they excluded the only vehicles anyone might want to buy. I mean, a dodge ram would be a pretty sweet choice for a plow truck if Chrysler kept putting new transmissions in it after you destroyed them doing heavy duty plowing!

 

[Gillbot]

Originally posted by: smitbret

Originally posted by: Gillbot

Originally posted by: JLee

Chrysler spokesman Rick Deneau said the decision was driven by market research that showed consumers prefer warranties with a fixed time period. Powertrain warranties typically cover repair or replacement of transmission and engine parts.

Right, everyone would rather have a limited warranty instead of an unlimited one!

Yeah, it was probably ruining them so they decided to drop it.

Seriously? How would it be ruining them already? Are we that devoid of logical thought?

no, but as a former employee I have seen things I cannot unsee.

 

[JulesMaximus]

Originally posted by: Gillbot

Originally posted by: JLee

Chrysler spokesman Rick Deneau said the decision was driven by market research that showed consumers prefer warranties with a fixed time period. Powertrain warranties typically cover repair or replacement of transmission and engine parts.

Right, everyone would rather have a limited warranty instead of an unlimited one!

Yeah, it was probably ruining them so they decided to drop it.

Chrysler and other car manufacturers do this every few years to improve sales and sucker people into buying their cars. After sales slack off a bit or they determine that the warranty is no longer a driving factor in their sales they drop it because it costs them money in the long run.

Chrysler has done this multiple times in the last couple decades as has VW and Hyundai. There are probably a couple others in there two but these seem to be the main players using this tactic.