No more disk space on ext. drive; what can be deleted?

[BBCMember]

A client of mine has it set up so that True Image will backup their external hard drive each night incrementally. It's been about 4-5 months, and her ext. hard drive is already filled. What can be deleted so space can be made? Which file(s) will have the latest image of the whole hard drive?

TIA

 

[MagnusTheBrewer]

I got this from the FAQ at Acronis:

An incremental backup contains all changes made since the latest incremental or full backup creation. If one full backup and several incremental were created, all of these backups must be saved in the same folder in order to be able to restore the data. If one of incremental backups or full backup is deleted then there is no way to restore this backup set, since all backups are dependent on each other.

As I am not a user of the product, I could only reccomend doing a new full backup thus eliminating the incremental backups.

 

[BBCMember]

OK. So, I'll just have her delete everything and then start over. Thanks.