no more advice needed

Sphexi

Diamond Member
Feb 22, 2005
7,280
0
0
Tell them to read your auction again, that it wasn't DOA, and you aren't responsible. Take the negative feedback if it comes to that, and respond to it explaining that they obviously didn't read the auction carefully.
 

nick1985

Lifer
Dec 29, 2002
27,158
6
81
Originally posted by: Sphexi
Tell them to read your auction again, that it wasn't DOA, and you aren't responsible. Take the negative feedback if it comes to that, and respond to it explaining that they obviously didn't read the auction carefully.

i think thats what im going to do, afterall the machine was not DOA. they can eat my taint as far as im concerned because im poor and need money :(
 

jds2006

Golden Member
Jun 12, 2005
1,326
0
0
It's only one negative feedback. As long as you have a lot of positive feedbacks it should be OK. Most good ebay sellers have had at least one or two bad transactions with some people.
 

Mrvile

Lifer
Oct 16, 2004
14,066
1
0
I guess you can just neg right back at him...it's the only thing you can really do.
 

KarenMarie

Elite Member
Sep 20, 2003
14,372
6
81
do you know for sure that it booted for them before? I mean... suppose this is the first chance they got to turn it on and it wont boot? If you know that it was fine for them until now... take the neg, respond factually and calmly and bank the money.

:)
 

nick1985

Lifer
Dec 29, 2002
27,158
6
81
Originally posted by: KarenMarie
do you know for sure that it booted for them before? I mean... suppose this is the first chance they got to turn it on and it wont boot? If you know that it was fine for them until now... take the neg, respond factually and calmly and bank the money.

:)


right before i mailed it i turned it on and everything beeped properly. everything was OK for an OS install. and plus, even if it didnt boot they should have checked it the day they got it to make sure it wasnt DOA, as my auction stated. i didnt say DOA +3. meh...
 

Safeway

Lifer
Jun 22, 2004
12,081
9
81
If that was the first time they booted it, then you need to give a refund and get your computer back. It doesn't matter when they turn it on. If it was jolted in transport and memory was knocked loose, etc, try to help them reset things first. If still no boot, then you need to issue a refund. DOA is Dead on Arrival which, if they first tested 3 days after arrival, then it was in the same state as it was when it got there!
 

alkemyst

No Lifer
Feb 13, 2001
83,967
19
81
Originally posted by: nick1985
i sold an old pentium 2 computer and i specifically stated that all components were garunteed not DOA. in other words, a working computer delivered, after that i was not responsible. what happened was 3 days after the computer was delivered, they claim it wont boot and they want their money back. now i know for certain it booted right before i shipped it...what should i do?


oh, they are threatening with a negative feedback if i dont refund...

3 days is well in reason...hell I don't open some packages for weeks.

Unless you stated a time frame they should be ok...

however, honesty is rare, but I have shipped brand new Dell's to remote associates that died in transit (I ghosted a corporate image, tested a login, repacked and shipped...so it was working fine at time of shipment).

how much money we talking? Is it even worth it? Have them ship back at there cost and you will determine...if they fuxor it or leave a neg regardless what did you lose.

My only neg on ebay is a old dead (Nokia 8260) cell phone that sold for single digits and the asshat insisted I can ship the whole 2 lb box, manual and phone for less than the winning bid. My terms were buyer pays actual shipping costs. With that he stated it wasn't fair I charged for a box and packing materials since I *have* too have those to do business.

Anyway I posted about it on the community forums, had offers 4x his to buy...the wiinar was the happiest! ;) he repaired a couple with my dead one.
 

nick1985

Lifer
Dec 29, 2002
27,158
6
81
Originally posted by: Safeway
If that was the first time they booted it, then you need to give a refund and get your computer back. It doesn't matter when they turn it on. If it was jolted in transport and memory was knocked loose, etc, try to help them reset things first. If still no boot, then you need to issue a refund. DOA is Dead on Arrival which, if they first tested 3 days after arrival, then it was in the same state as it was when it got there!

problem with that is people are dishonest and would lie to me. thats why i state DOA, which means when it arrives. not three damn days later. who knows what they did to it in the mean time?
 

alkemyst

No Lifer
Feb 13, 2001
83,967
19
81
Originally posted by: nick1985

right before i mailed it i turned it on and everything beeped properly. everything was OK for an OS install. and plus, even if it didnt boot they should have checked it the day they got it to make sure it wasnt DOA, as my auction stated. i didnt say DOA +3. meh...

Sounds suspicious now...not everyone has time to check some older gear they buy each day.

I get new equipment almost everyday and my time to 'boot' them hovers between the same day and 2 weeks.

Fortunately most vendors we deal with, replace them if they don't work.

Tell us about your feedback, posting your ebay name as confirmation.
 

nick1985

Lifer
Dec 29, 2002
27,158
6
81
my ebay name is "sycorunner3"


the buyer only has 9 feedback, all of which are positive.

(i wont disclose the buyers name)
 

Tylanner

Diamond Member
Sep 18, 2004
5,481
2
81
"The item was miserable and foul. The packaging was ever so ill-favored. Ever so scandalous delivery. "
 

daveymark

Lifer
Sep 15, 2003
10,576
1
0
I had an asshat that did basically the same thing. he recieved it, said it didn't work. He threatened he would file "not as described" with paypal, so my hands were tied. Of course when i recieved the cpu/mobo, they fired right up, no problems. Day 90 is coming up in a week or so, that's when he gets his neg.
 

bamacre

Lifer
Jul 1, 2004
21,030
2
61
Originally posted by: nick1985
my ebay name is "sycorunner3"


the buyer only has 9 feedback, all of which are positive.

(i wont disclose the buyers name)


Big Jelly? Hmmm. ;)
 

KarenMarie

Elite Member
Sep 20, 2003
14,372
6
81
Originally posted by: nick1985
Originally posted by: KarenMarie
do you know for sure that it booted for them before? I mean... suppose this is the first chance they got to turn it on and it wont boot? If you know that it was fine for them until now... take the neg, respond factually and calmly and bank the money.

:)


right before i mailed it i turned it on and everything beeped properly. everything was OK for an OS install. and plus, even if it didnt boot they should have checked it the day they got it to make sure it wasnt DOA, as my auction stated. i didnt say DOA +3. meh...

what if it got FUBAR'ed in transit? and they did not get a chance to check it before the 3 days... i am not saying they are not lying... they might be... but it could happen as i said above...

I think a good way to check them out, is to tell them to ship it back to you at their expense... and see how it arrives... you will be able to tell if they screwed with it right?
If that is the case..you can tell them that they will either pay to have it shipped back to them or it can sit and rot. It it is genuine... then you gotta decide what you wanna do from there.
 

vegetation

Diamond Member
Feb 21, 2001
4,270
2
0
Don't let them walk all over you. Stick to your own policies that you wrote. Besides, they'll probably give you negative feedback in the end anyways, regardless of what you do. It's probably buyer regret or their 12 year old who thought he was a tech genius fried the whole system.
 

KarenMarie

Elite Member
Sep 20, 2003
14,372
6
81
I just looked at the auction...

kinda puts a different light on it all... it is a $26.00 computer... chances are they did not know what they were buying and once they got it, decided it was too slow. Again... tell them that you will be happy to take it back.. provided they pay for return shipping... and that you will only refund their PURCHASE price... no shipping will be refunded.

See what he says... seems like yu are gonna get a neg no matter what you do.. so at least this way ... you can reply that you KNOW there was nothing wrong with it, but in the interest of CS you offered a refund.
 

Safeway

Lifer
Jun 22, 2004
12,081
9
81
Originally posted by: KarenMarie
I just looked at the auction...

kinda puts a different light on it all... it is a $26.00 computer... chances are they did not know what they were buying and once they got it, decided it was too slow. Again... tell them that you will be happy to take it back.. provided they pay for return shipping... and that you will only refund their PURCHASE price... no shipping will be refunded.

See what he says... seems like yu are gonna get a neg no matter what you do.. so at least this way ... you can reply that you KNOW there was nothing wrong with it, but in the interest of CS you offered a refund.


Reasonable and civil. I like it.
 

alkemyst

No Lifer
Feb 13, 2001
83,967
19
81
yeah some negs are unavoidable....mine came from a give away item...buyer insisted shipped was included (auction was clear it was not), then thought $1 should be enough to ship a 3-5lb package. He also had a public web shrine about his insane tactics over a studio amp deal he tried to renegotiate terms after the fact

here is a part of it:
Alkemyst
No I did not get your payment, I got a money order for $4 with instructions to include the manuals and phone. Our agreement for $4, which is now void, was for just the phone and ear bud. You keep on trying to run my auction and that's no longer an option for you. My shipping would have normally been $10 for this item, I will honor my deal for a reduction to $6.50 + your $1 bid... If you would care to check out ebay discussions you can find a 20+ member posting all about our transaction, one of those members offered me the $8 + my shipping deal and should you not pay I will do a private relisting for him to purchase. You have until next monday as stated before to get me the rest of the payment. You can't send 1/2 the money and expect that to be ok. You didn't allow me an option to even end the transaction by joint agreement as you threatened me with a negative feedback. You will get what you have fought for, a complete nokia package and the price will be $7.50 total due next monday.

ASSHATyou got may payment. now is time for you to sent the item. as what you said before you would do for $4.00 including bid. you have to stand or honor your word don't act like a kid. is just you want to inflate and make more on shipping. don't tell me now that somebody who wants that for $8.00 and $10.00 for shipping. i give you a lots of chance to relist this item and cancel this contract, why you didn't do it before? you even file NPB. i can't trust you anymore. i know i did my part as a buyer i always give chance to sent out the item.