No Heastink on a Small Form Factor (Dell Optiplex 380)?

marmasatt

Diamond Member
Jan 30, 2003
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So I bought a Dell Optiplex 380 off of someone on CL as I needed a mother in law system. Guy was nice enough, I have no reason to believe he is misleading me. Anyway, this thing has an e7600 processor and I just noticed it has no Heatsink. Now I thought that was pretty strange but he is telling me he thought it was strange too but he gets them from hospitals and refurbs them and none of them have them. The manual seems to look like it has one (page 25). Has anyone heard of this? I dont think I've never seen a system without some kind of cooling for a processor in my life. All this has is the shroud with an exhaust fan and some cooling paste on the processor. Although temps aren't bad (50-71 degrees at the hottest) I am a bit concerned.

Can I just put a northbridge heatsink on their to be safe? And does this sound right with no heatsink?

Thanks.

ftp://ftp.dell.com/Manuals/all-products/esuprt_desktop/esuprt_optiplex_desktop/optiplex-380_service%20manual3_en-us.pdf
 

crashtech

Lifer
Jan 4, 2013
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A lot of Dells have what would appear to be a passive heat sink, but the duct and rear panel fan make up the active portion.

Someone has removed the heat sink for recycling, perhaps. It needs to have one, and not a little cheesy northbridge sink. At this point you'd be best off going to a regular HSF assy and removing the stock duct, unless you can find the large passive design with a 775 mounting that goes to that machine.
 

ch33zw1z

Lifer
Nov 4, 2004
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Manual shows a heat sink under the shroud. afaik an e7600 needs a hs. check out ebay or something for a replacement, or return to the CL poster.
 

Bubbaleone

Golden Member
Nov 20, 2011
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Sorry you got taken...(they won't let me post the link). Check out Red Planet Trading and type: Dell NP048 UP048, in the search box.


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crashtech

Lifer
Jan 4, 2013
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A working link won't post here, perhaps the site whose name must not be mentioned has some kind of problem according to Anandtech? Anyway, use at your own risk, remove the spaces:
Code:
http://www.r e d p l a n e t t r a d i n g.com/Dell-JN738-HeatSink-for-Dimension-9100-9200-Optiplex-330-360-380-760-960.html
 

marmasatt

Diamond Member
Jan 30, 2003
6,576
22
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Thanks for the info. Was pretty sure guys. Odd thing is, I've got the guy's cell and stuff. He came over the house, etc.. Cleared it out, loaded it up with defrag, a speedboot, avast, etc. He was extremely convincing or he's really convinced himself...
 

crashtech

Lifer
Jan 4, 2013
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It's gonna be throttling like crazy. I have seen Intel chips run w/o a heatsink for a short while, but honestly never had the balls to let it go that long.

Try putting CoreTemp on it and see for yourself.
 

Torn Mind

Lifer
Nov 25, 2012
12,078
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Dell's heatsinks are gargantuan and should be better than the Intel stock cooler. I'd say the temps of 50 degrees at idle and 70 degrees at load on stock clock and voltages is pretty pathetic and throttling is likely occuring.
 

marmasatt

Diamond Member
Jan 30, 2003
6,576
22
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CPU's normal temp is about 50 at idle. It seems to be going up to 70's upon usage, like defrag, gets it up there..
 

mindless1

Diamond Member
Aug 11, 2001
8,777
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I would demand a refund since it has been turned on. Just because a CPU has throttling that doesn't mean it can't be damaged by the rapid expansion when first turned on. Basically that can break the thermal interface between the core and the heat spreader then it's all downhill from there, even with a heatsink on it the core may be degraded and/or run hotter.
 

Gunbuster

Diamond Member
Oct 9, 1999
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Really goes to show you how far the engineering has come. An Athlon XP would have smoked itself in a matter of seconds without a heatsink.
 

lagokc

Senior member
Mar 27, 2013
808
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Really goes to show you how far the engineering has come. An Athlon XP would have smoked itself in a matter of seconds without a heatsink.

On the other hand a 486 would run for years with no heatsink or throttling.
 

crashtech

Lifer
Jan 4, 2013
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Which is good, considering the 486 would need years to do what we now accomplish in days.
 

ch33zw1z

Lifer
Nov 4, 2004
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Anyone remember the side by side of the AMD Athlon XP and the Intel P4, running Quake 3 IIRC, pulled the HSF and the intel framrates dropped like crazy while the AMD literally smoked. O_O
 

marmasatt

Diamond Member
Jan 30, 2003
6,576
22
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A refund? Lol. This is Craigslist. Where do you live? They do that? :rolleyes: I live not too far out of a major city and people are just weird around here. It used to be "more than half" the people I met I'd be willing to have a beer with. Now it's like I need to put a bat in the car. People are just unnecessarily nasty all the time. Either that I or I'm just a spoiled privelaged guy and I don't know what it's like to be hard or something. I don't know. I mean this guy was nice enough, but I don't know that he's giving me a refund if I called him.

I would demand a refund since it has been turned on. Just because a CPU has throttling that doesn't mean it can't be damaged by the rapid expansion when first turned on. Basically that can break the thermal interface between the core and the heat spreader then it's all downhill from there, even with a heatsink on it the core may be degraded and/or run hotter.
 

mindless1

Diamond Member
Aug 11, 2001
8,777
1,771
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^ It never hurts to ask and if nothing else, it makes the guy aware that customers aren't falling for his story and/or informs him it does need a heatsink.

But yes, you might be surprised how convincing I can be when it comes to getting money back. Basically it's called path of least resistance. I make it easier for someone to give me a refund than not to. I make it a principle and an education for the seller but only in situations where something was very wrong.

On the other hand, I already knew it needed a heatsink and would never have turned it on without one... but might have assumed he did.
 
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crashtech

Lifer
Jan 4, 2013
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How much could a working HSF be? Heck, I'll have an Intel stocker to give away in a week or two, just as soon as the rest of my upgrade parts are lined up. I'll send it for the cost of shipping.
 

ch33zw1z

Lifer
Nov 4, 2004
39,806
20,412
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OP may want to check the socket and HSF mounts. When Dell(or other vendors) puts these small form factors together, sometimes the HSF mount holes are custom.