No Computer Repair for YOU! *RANT*

techs

Lifer
Sep 26, 2000
28,559
4
0
Ok, you dimwitted morons, listen up.

You call me and say your related to one of my customers, a good and long time customer. Ok, come by and drop off your computer.

When I ask you whose it is, you say its your sons. And he can't be reached. Really? Is he in jail?
I say that I may need to contact you or him in order to complete repairs. Ok, you give me your phone number.

Now pay attention. You need to tell me you are staying at a hotel. And that you are not even really staying there. I call you within an hour of you dropping it off and you checked out????

I call the hotel a few days later, and you're back in. I leave you a message a day for three days. And the desk clerk, whom I know pretty well by now, tells me you keep getting messages from a bunch of people. And they keep calling back because you haven't returned anyones calls.

Why do I need to talk to you? Because you're sweet little angel has a more f*cked up computer than I have ever seen. Never mind the 8 different torrent programs, the illegal copy of Windows7, the desktop full of hacking tools and the 30 different .reg files on the computers desktop, and no security at all. But apparently your angel pretty much only surfs porn. Literally, that's all thats in his extensive history.

Interested now? There are hundreds of password protected zip files on his computer. With fun names like so and so's passwords, credit card numbers, etc.

I wonder how you're young'un got the passwords to his schools computer? I mean, they are in a file labeled, Stolen School Password Hacks.

In the words of the Soup Nazis:
NO SOUP FOR YOU!
 

BoberFett

Lifer
Oct 9, 1999
37,562
9
81
There ought to be a law against evil capitalists like you talking badly about customers behind their backs.
 

BoomerD

No Lifer
Feb 26, 2006
64,828
13,174
146
"oops...I accidentally wiped your hard drive. It must have happened when I tried to open the "Do NOT Open This File" file that I found hidden in the "Stolen School Password Hacks" file."
 

Possessed Freak

Diamond Member
Nov 4, 1999
6,045
1
0
"oops...I accidentally wiped your hard drive. It must have happened when I tried to open the "Do NOT Open This File" file that I found hidden in the "Stolen School Password Hacks" file."
Screw wiped, take it to a drill press. That'll learn 'em.
 

Perknose

Forum Director & Omnipotent Overlord
Forum Director
Oct 9, 1999
46,646
10,071
146
After first clearing it with your good customer who reccommended you to this kid's father, turn the computer over to the most comp aware police force who might have jurisdiction, ie, not necessarily your local PD, maybe the staties.

The potentially stolen school passwords and credit card info are reason enough.

Harsh, I know, and I also know I will take shite for it here from other "it's all good, d0od" posters.

I would have advised going through the father first, but he seems to not be in working adult control of his own life, let alone someone able to give his son the severe discipline and life lesson he needs.

Nip this punk's criminal bent in the bud. It may keep him out of worse future trouble, not to mention protecting any future victims from his asshole ways.
 

highland145

Lifer
Oct 12, 2009
43,973
6,333
136
Do you have an obligation to turn it in like some professionals are bound by law if a client is a danger? Witnessing a crime without reporting it.
 

Nvidiaguy07

Platinum Member
Feb 22, 2008
2,846
4
81
After first clearing it with your good customer who reccommended you to this kid's father, turn the computer over to the most comp aware police force who might have jurisdiction, ie, not necessarily your local PD, maybe the staties.

The potentially stolen school passwords and credit card info are reason enough.

Harsh, I know, and I also know I will take shite for it here from other "it's all good, d0od" posters.

I would have advised going through the father first, but he seems to not be in working adult control of his own life, let alone someone able to give his son the severe discipline and life lesson he needs.

Nip this punk's criminal bent in the bud. It may keep him out of worse future trouble, not to mention protecting any future victims from his asshole ways.

the only thing id worry about is people not using my repair services anymore because they think i might turn them in for something minor. like downloaded mp3s or something.
 

Perknose

Forum Director & Omnipotent Overlord
Forum Director
Oct 9, 1999
46,646
10,071
146
the only thing id worry about is people not using my repair services anymore because they think i might turn them in for something minor. like downloaded mp3s or something.

Depends on if the incident ever made the news and whether, if it did, the name of the repair shop was included.

One ton of crime doesn't even make the news AT ALL, including a LOT of murders.

Also, I have to admit, it would be best to have a better handle on whether this kid was just a "no action" wannabe who hadn't really done anything with whatever info he had gotten so as to know whether a less drastic "scared straight" strategy not involving the heavy hand of the law was more appropriate.
 

Saint Nick

Lifer
Jan 21, 2005
17,722
6
81
While working for Geek Squad, we called the police a few times after finding questionable content on someone's PC.
 

BassBomb

Diamond Member
Nov 25, 2005
8,390
1
81
to what extent did you search his machine? boot up his itunes to see what mp3s he downloaded?

run his games to see if they are legal?
 
Nov 7, 2000
16,403
3
81
Depends on if the incident ever made the news and whether, if it did, the name of the repair shop was included.

One ton of crime doesn't even make the news AT ALL, including a LOT of murders.

Also, I have to admit, it would be best to have a better handle on whether this kid was just a "no action" wannabe who hadn't really done anything with whatever info he had gotten so as to know whether a less drastic "scared straight" strategy not involving the heavy hand of the law was more appropriate.

i suspect a real 'hacker' would know how to fix his own computer
 

piasabird

Lifer
Feb 6, 2002
17,168
60
91
Either fix it or call the FBI/POLICE. Or just return it like it is and change them $50.00 for looking at it. If they dont like it threaten to call the police. You might also tell the idiots that they are about to become jailbait and to get out of town. Maybe the school superintendent might like to look at the computer.

I think the maximum fine for breaking into a computer is around 5 years and $50,000.00, or both.
 

Perknose

Forum Director & Omnipotent Overlord
Forum Director
Oct 9, 1999
46,646
10,071
146
i suspect a real 'hacker' would know how to fix his own computer

Yeah, still a good idea to put the appropriate level of "Fear of Consequences" into him, which might fall short of the criminal justice system in his case.

Even careless idiots can do a ton of harm. Lol, most crooks aren't the uber criminals you see on TV, but rather half-incompetent clowns with holes in their game you could drive a truck through.
 

zinfamous

No Lifer
Jul 12, 2006
111,343
30,378
146
After first clearing it with your good customer who reccommended you to this kid's father, turn the computer over to the most comp aware police force who might have jurisdiction, ie, not necessarily your local PD, maybe the staties.

The potentially stolen school passwords and credit card info are reason enough.

Harsh, I know, and I also know I will take shite for it here from other "it's all good, d0od" posters.

I would have advised going through the father first, but he seems to not be in working adult control of his own life, let alone someone able to give his son the severe discipline and life lesson he needs.

Nip this punk's criminal bent in the bud. It may keep him out of worse future trouble, not to mention protecting any future victims from his asshole ways.

totally agree with this. but it seems like parenting-by-proxy father would waste no time in filing a lawsuit against Techs.