No audio when playing one particular DVD in WMP - need to figure this out

[xboxist]

I bought a concert DVD from Amazon. It's given me my first ever issue on this computer. When it plays in WMP12, there is no sound. Video playback is fine. No error messages.

~I definitely have sound functioning on this computer; I play games and MP3 files constantly
~Every other DVD that I own that I throw into the drive plays with sound
~Tested the DVD itself on my living room TV (via PS3) and sound plays fine there
~Someone elsewhere suggested that I try "K-Lite Codec Pack" but that didn't seem to help

I don't know how to proceed troubleshooting. Any help is massively appreciated.

 

[pete1229]

Sounds like a codec issue, here's a link for troubleshooting:

http://windows.microsoft.com/en-US/windows7/Codecs-frequently-asked-questions

 

[QueBert]

Google CCCP and install it, I can't see it being a codec issue but nothing else makes sense, not that the codec thing does but it's worth a shot.

 

[xboxist]

No go on the suggested codec - ty though.

Just gonna chalk this up to random computer voodoo that mankind will be never be able to explain.

 

[Level_1]

Check the volume mixer when the dvd is playing, it might be on digital out so no sound from speaker.

 

[Fardringle]

Have you tried different audio tracks/languages? Maybe the audio on the disc isn't in the language/type that Media Player is configured to use, and your default doesn't exist (or is empty) on the disc. It's a long shot, but worth a try.

 

[Soundmanred]

Check the volume mixer when the dvd is playing, it might be on digital out so no sound from speaker.

Please read the OP before replying.
"Every other DVD that I own that I throw into the drive plays with sound"
and
"I definitely have sound functioning on this computer; I play games and MP3 files constantly"

 

[Soundmanred]

What DVD is it?

 

[VirtualLarry]

Clearly, the DVD audio is in a format that your DVD playback software doesn't understand, so it doesn't play back the audio track.

Have you tried ripping, demuxing, and then re-encoding the audio track using a standard codec, remuxing, and re-authoring the DVD?