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Nikon D600 - repair/replacement?

destrekor

Lifer
So, anyone who has followed the industry/Nikon/the D600 specifically, should be aware that it has a notorious sensor dust problem. What the exact cause is, they don't ever seem to address, and a few theories have been floated about.


Well, at the time of purchase, it was really the D600, or nothing. Couldn't afford more, didn't dare spring for less, considering everything else that is wonderful about the D600 both body and sensor.

I gambled, fearing what could come true in the future.
Well, those fears were realized. Recently, I've noticed there is definitely noticeable dust on the sensor. You can see it with your naked eye if the mirror and shutter is locked up/open for cleaning. You can see it in photos, depending on the scene.
Simple blowing isn't doing the trick either. If I see them big and clear in the final image, spot healing works perfectly. But that's the wrong solution.


What are my real options? I haven't tried anything delicate on my part, and I haven't got in touch with Nikon or anyone.
I know they released the D610 which addresses this problem. First, let me entertain this radical and fanciful idea: I purchased the camera in February or March of this year, so the warranty is still perfectly valid... what kind of chance is there Nikon does an upgrade swap? 🙂

I've heard numerous complaints that Nikon authorized repair/service does not permanently fix the aggressive dust problem on the D600 for some owners, so sending away a camera for a few weeks with no guarantee of an effective fix for a product I paid so much for (and expect to perform flawlessly), I find that to be the wrong approach. I'm worried about how this will be handled, based on what I've heard from D600 owners (around the time I was buying, haven't seen anything recently except the news/discussion of the D610)... as it doesn't seem at all how I would expect a company to interact with warranty concerns for a $2000 consumer electronic device.


So, for the near-term, what should I be doing? What is the safest, most effective approach to cleaning a sensor?
What is the best route to the best customer support/warranty service with Nikon?
 
I haven't read any instances where Nikon replaced a users 600 for a 610. Best bet is send it in for cleaning and stay on top of them if they every try to charge you.
 
You should be on the dpreview.com Nikon FF forum for this question.
The oily D600 sensors have been talked to death over there, and they likely have determined the right course of action.
 
Nikon will clean it for you if you send it in. I don't consider this a real option since the whole process takes weeks. I got my D600 professionally cleaned at a local photo shop for ~80 dollars in 2-3 days at around the 6 month/6k actuation mark. I have only recently around the 11 month/10k actuation mark seen any more spots appear. I'll probably get it cleaned again soon. The general consensus was that most the dust stops appearing around the 5k mark. I'm hoping that's more like 10k, but I also believe that annual sensor cleaning is a necessary maintenance for all cameras, not just the D600.
 
Nikon will clean it for you if you send it in. I don't consider this a real option since the whole process takes weeks. I got my D600 professionally cleaned at a local photo shop for ~80 dollars in 2-3 days at around the 6 month/6k actuation mark. I have only recently around the 11 month/10k actuation mark seen any more spots appear. I'll probably get it cleaned again soon. The general consensus was that most the dust stops appearing around the 5k mark. I'm hoping that's more like 10k, but I also believe that annual sensor cleaning is a necessary maintenance for all cameras, not just the D600.

My experience has be contrary to what people keep claiming about turn around time with Nikon. Time from when I put my D600 in the mail to when it was dropped at my door was 9 business days. I'm not saying that Nikon doesn't get bogged down on occasion, but it's hardly the rule.
 
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