nforce2 onboard network problem

[saddy]

to avoid repeating myself, here is the url to my initial call for help with the problem.

fyi, 'scv' is my cable provider.

if anyone has any insight at all into this problem, please advise. thanks.

 

[jackschmittusa]

Sorry, I think you should have repeated yourself. If you don't want to type, try cut-and-paste.

 

[BoberFett]

Go into your BIOS setup and make sure the onboard LAN is enabled. I had the same problem when I first setup my machine, I couldn't figure out why the LAN wouldn't work. After a half hour of scratching my head, I went through the BIOS options and saw it was disabled.

 

[saddy]

sorry, but what i intended was to avoid the repetition of solutions already offered by those users on the other forum.

anyway, i shall state the problem.

i am using a soltek SL-75FRN2-L board. when i try connecting to my cable provider via the onboard network controller, the connection between the com and the modem (motorola surfboard 4200) establishes - but i cannot go online at all. all the connection status indicates are two-digit BYTES SENT and less than 10 BYTES SENT.

i am posting this by using the usb port of the cable modem to get an active internet connection.

again, any help will be great.

 

[saddy]

hey BoberFett - i actually remember you posting on these forums years ago.

the onboard lan is set to auto. it is enabled.

 

[BoberFett]

Are you sure the cable is good? Perhaps you have a crossover and need a straight cable or vice versa. I assume when you say the USB port that you mean the cable modem is plugged directly into your USB port, not a USB LAN port.

 

[waylman]

im not sure if this applies to your mobo, but on the 8rda+ I had to type the first 6 numbers of my mac address into the BIOS before it would work.

 

[saddy]

BoberFett,

yup, the cable is good. tried connecting the modem with the same network cable to another com with a network card. works fine.

my cable modem has an usb port. that is how i come online for now, since the network cable connection is giving me problems.

waylman,

i will try that again, in conjunction with all the other solutions offered. just in case it needs more than just a single change to fix the problem.

 

[mechBgon]

Your only available IP address may be tied up by the previous system's NIC. One solution might be to get the previous system back on there, Start > Run > CMD *enter* and type IPCONFIG /RELEASE, wait for it to release the IP and then shut down and swap systems. Good luck!

 

[saddy]

waylman,

did not work for mine.

mechBgon,

tried that too but does not help.

apparently i am not the only one with this problem, but i am the only one who cannot resolve it yet. hmm.

 

[Dug]

Check your device manager to make sure the nic is working properly
Try pinging yourself (ping 127.0.0.1)

Check to make sure the light turns on when the cable is plugged into your computer.
Check ipconfig /all at the cmd prompt.
See if you are getting any network settings.

Compare network settings between the two computers to see if there is any difference at all.


It shouldn't, but.. maybe your computer is searching for the usb connection even after you have unplugged it, so it doesn't know to use the network card.

 

[saddy]

went through a rather long troubleshooting session with a technician from my cable provider. he said that such problems with onboard network controllers are common. somehow, the onboard network controller is just not requesting for an ip properly.

however, when i use the onboard network controller to connect to another computer, a normal connection establishes. i can transfer files between the two computers. yet, i cannot get online with the very same onboard network controller.

 

[DAPUNISHER]

Strange indeed, 3 75MRNs, 1 75FRN and all 4 had no problems joining my local network or accessing the internet through my router to cable modem connection. Pardon me if this has been suggested or tried already but it may have a bad MAC ID by default so try going to the bios and setting the machine MAC address to auto and then using the MAC address input to manually enter the unique MAC address which I beleive is on the sticker right on the metal LAN/USB module on the board.

 

[saddy]

DAPUNISHER,

thanks for your input really. need all the help i can get.

i have looked at the number on the LAN/USB port. it says P35-121-16B9. i doubt it is a MAC id? of course, if i can know the MAC id of the onboard network controller, it will be great.

 

[MichaelD]

Possibly, your ISP uses a MAC address table to verify access.

Roadrunner's servers remember the MAC addy of the first NIC that logged into their network and only allows that NIC to do so! I found this out the hard way.

My router spoofs the MAC addy of the NIC I originally used. I no longer have that NIC, so if I ever reset my router, I'll have to call TimeWarner and ask them to reset the MAC addy for my connection/account.

I'll bet that this is your problem. How can I tell? B/C you said you can connect to other systems via that onboard NIC, but can't get internet connectivity. The NIC is fine; it's that MAC thing.

Do you still have the FIRST nic you used to connect to your ISP? Try it.

 

[saddy]

hmm, i thought that could be it too. but after realising that i can use another NIC (instead of the first NIC) to get an active connection, i figured it may not be?

in any case, i will try your suggestion for sure. will report back.

 

[txxxx]

Originally posted by: MichaelD
Possibly, your ISP uses a MAC address table to verify access.

Roadrunner's servers remember the MAC addy of the first NIC that logged into their network and only allows that NIC to do so! I found this out the hard way.

My router spoofs the MAC addy of the NIC I originally used. I no longer have that NIC, so if I ever reset my router, I'll have to call TimeWarner and ask them to reset the MAC addy for my connection/account.

I'll bet that this is your problem. How can I tell? B/C you said you can connect to other systems via that onboard NIC, but can't get internet connectivity. The NIC is fine; it's that MAC thing.

Do you still have the FIRST nic you used to connect to your ISP? Try it.

Ouch what makes them filter down to ethernet MAC for?????? Prevent mutliple users?

 

[Dug]

Originally posted by: txxxx

Originally posted by: MichaelD
Possibly, your ISP uses a MAC address table to verify access.

Roadrunner's servers remember the MAC addy of the first NIC that logged into their network and only allows that NIC to do so! I found this out the hard way.

My router spoofs the MAC addy of the NIC I originally used. I no longer have that NIC, so if I ever reset my router, I'll have to call TimeWarner and ask them to reset the MAC addy for my connection/account.

I'll bet that this is your problem. How can I tell? B/C you said you can connect to other systems via that onboard NIC, but can't get internet connectivity. The NIC is fine; it's that MAC thing.

Do you still have the FIRST nic you used to connect to your ISP? Try it.

Ouch what makes them filter down to ethernet MAC for?????? Prevent mutliple users?

Yep.

That's why a router that can clone the mac address is good.

 

[DAPUNISHER]

Originally posted by: saddy
DAPUNISHER,

thanks for your input really. need all the help i can get.

i have looked at the number on the LAN/USB port. it says P35-121-16B9. i doubt it is a MAC id? of course, if i can know the MAC id of the onboard network controller, it will be great.

I'll Send Soltek's tech support an e-mail and ask them where the unique MAC ID is located, I'll LYK when I get an answer

 

[saddy]

DAPUNISHER,

thank you so much!

 

[Krk3561]

Originally posted by: MichaelD
Possibly, your ISP uses a MAC address table to verify access.

Roadrunner's servers remember the MAC addy of the first NIC that logged into their network and only allows that NIC to do so! I found this out the hard way.

My router spoofs the MAC addy of the NIC I originally used. I no longer have that NIC, so if I ever reset my router, I'll have to call TimeWarner and ask them to reset the MAC addy for my connection/account.

I'll bet that this is your problem. How can I tell? B/C you said you can connect to other systems via that onboard NIC, but can't get internet connectivity. The NIC is fine; it's that MAC thing.

Do you still have the FIRST nic you used to connect to your ISP? Try it.

My cable ISP does the same thing. I think most cable providers use a MAC address table.

Call your cable provider and find out if they use a MAC address table too. If they do, ask them to reset the MAC address for your connection.

 

[saddy]

here is a reply from soltek tech support.

We have discussed with our MIS department about this problem, they suggested as follow,
1. Please detect a IP address from your realtek network.
2. Please take off realtek network card from motherboard.
3. Please key in this IP address in the BIOS.
(Integrated Peripherals--> MAC(NV) Address Input)
4. After finished, please try it again to see if the problem is fixed.

will try the above when i wake up later. bbl.

 

[DAPUNISHER]

Those guys were fast! exchanged a few e-mails to make them understand I didn't need troubleshooting help, just the ID but less than 1/2hr response time on each e-mail.

Dear customer:

Thank you for your prompt information.
You can find the last three number sticker of MAC address above PS/2 connector on the motherboard, you can refer to the attachment.
Please key in this MAC address in the BIOS. (Integrated Peripherals--> MAC(NV) Address Input)
For example: 00 00 00 10 00 07 (the first three number are fixed 00 00 00)

Best Regards.
Ring /Soltek

 

[saddy]

DAPUNISHER,

thanks a lot man. i will try it when i get back from work later.

 

[saddy]

alright! it's solved!

soltek should have placed the full mac address on the lan/usb port itself instead of some serial number that is not useful in situations like these.

thanks to everyone who have helped me all this while - especially DAPUNISHER!

here are the humble specs of the system you have helped - in case you guys are interested.

. Soltek SL-75FRN2-L
. AMD Barton 2500+ at 2.2 ghz (boots up as 3200+) - with stock HSF
. 2 x 256 Mb Kingston DDR400

again, thanks!