Nextel customer service doesn't know wtf they're doing.

[ThePresence]

That's all. :|

 

[NikPreviousAcct]

hehe :laugh: Welcome to the club, ThePresence

 

[ThePresence]

Originally posted by: FFMCobalt
hehe :laugh: Welcome to the club, ThePresence

Unfortunately, I've been in the Nextel club for far too long. I think it may be time to bolt for greener pastures.

 

[NutBucket]

So much for their good customer service eh?

 

[NikPreviousAcct]

Originally posted by: ThePresence

Originally posted by: FFMCobalt
hehe :laugh: Welcome to the club, ThePresence

Unfortunately, I've been in the Nextel club for far too long. I think it may be time to bolt for greener pastures.

I was referring to the Shatty Customer Service Experience Club.

 

[ThePresence]

Originally posted by: FFMCobalt

Originally posted by: ThePresence

Originally posted by: FFMCobalt
hehe :laugh: Welcome to the club, ThePresence

Unfortunately, I've been in the Nextel club for far too long. I think it may be time to bolt for greener pastures.

I was referring to the Shatty Customer Service Experience Club.

Aaah. I ususally try to stay away, but I have no choice in this case.

 

[ThePresence]

Originally posted by: NutBucket
So much for their good customer service eh?

Well, they get on the phone right away, you generally don't have to wait more than a minute. However, the advice they give you is completely FUBAR'd.

 

[GrumpyMan]

Are they (customer service) in this country?

 

[NikPreviousAcct]

Originally posted by: GrumpyMan
Are they (customer service) in this country?

There's no way you will ever be able to verify what country you're calling, unless the CSR tells you. Some agencies are specifically instructed not to divulge their location in any way at all.

 

[ThePresence]

Originally posted by: GrumpyMan
Are they (customer service) in this country?

I don't know, but the 2 reps. I spoke with didn't sound foreign at all.