Newegg shipped twice?

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Mike Patton

Junior Member
Oct 27, 2005
5
0
0
So the other day on Friday I ordered a HD and DVD Burner from NEWEGG and everything went through i thought but i never got email confimation nor did i get a tracking number and the order didnt show up in order history and still doesnt. (Free 3 day shipping)


I waited a few days and on Wed, I recieved nothing so i ordered the same stuff again and bam reiceved everything Today on Thursday. I recieved 2 boxes though. In both boxes were the same exact items.

Basically I know have two of each. WTF!!!!!!! Did i get charged twice? Will I. I used my moms CC and the 2nd order shows up in thier system but not the first. Whats going on.

 
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aberdeen5

Senior member
Jun 9, 2005
906
0
0
Originally posted by: Mike Patton
So the other day on Friday I ordered a HD and DVD Burner from NEWEGG and everything went through i thought but i never got email confimation nor did i get a tracking number and the order didnt show up in order history and still doesnt. (Free 3 day shipping)


I waited a few days and on Wed, I recieved nothing so i ordered the same stuff again and bam reiceved everything Today on Thursday. I recieved 2 boxes though. In both boxes were the same exact items.

Basically I know have two of each. WTF!!!!!!! Did i get charged twice? Will I. I used my moms CC and the 2nd order shows up in thier system but not the first. Whats going on.
Click to expand...

No. They sent you the second order for free:roll:

 

Faith No More rocks!

If you ordered it twice most likely you will get charged twice. Check the credit card statement.
Also, why would you reorder everything without contacting newegg first? Silly kids.
 
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Mike Patton

Junior Member
Oct 27, 2005
5
0
0
Im being serious and no i have another name here. Just want to give credit to Mr Patton! Wanted to change my name.

I know how to order and have used newegg before and only one order exists under my account
 
mobobuff

mobobuff

Lifer
Apr 5, 2004
11,099
1
81
Here's what I'm guessing happened...

1. You added everything to your cart.
2. You went to process the order.
3. It didn't finalize, and your cart didn't empty.
4. You went back a few days later to retry. You added the things to the cart again.
5. Your cart then had 2 of each item, because your account still remembered the items from the previous attempt.
6. You processed the order and it went through.
7. You got two of everything.

Call them and explain your situation and tell them you need to RMA the extras. They'll probably charge a restocking fee.
 
olds

olds

Elite Member
Mar 3, 2000
50,105
773
126
Originally posted by: Buck Naked
nice first post

I have no clue..you tell us
Click to expand...
Check out his second post:
Originally posted by: Mike Patton
WHAT! You guys who say that area is bad are either Pussys are just plain out ridiculous. Its not bad down there at all. Maybe if you walk up to 40th street and lancaster but drexel is a walk in the park
Click to expand...



 
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aberdeen5

Senior member
Jun 9, 2005
906
0
0
Originally posted by: Mike Patton
Im being serious and no i have another name here. Just want to give credit to Mr Patton! Wanted to change my name.

I know how to order and have used newegg before and only one order exists under my account
Click to expand...

Ask Newegg
 
M

Mike Patton

Junior Member
Oct 27, 2005
5
0
0
Originally posted by: mobobuff
Here's what I'm guessing happened...

1. You added everything to your cart.
2. You went to process the order.
3. It didn't finalize, and your cart didn't empty.
4. You went back a few days later to retry. You added the things to the cart again.
5. Your cart then had 2 of each item, because your account still remembered the items from the previous attempt.
6. You processed the order and it went through.
7. You got two of everything.

Call them and explain your situation and tell them you need to RMA the extras. They'll probably charge a restocking fee.
Click to expand...


Nope! Cart was clear and both invoices have different ship dates and acceptance dates. one on the 21st andf other on 25th
 
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Mike Patton

Junior Member
Oct 27, 2005
5
0
0
Beats me. Thought the first order didnt go through. Ive ordered over 5k from newegg and this is a first that the order never showed up
 
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imported_Phil

Diamond Member
Feb 10, 2001
9,837
0
0
I hadn't realised that this was the official Newegg support helpdesk.

Damn it kid, go and ring Newegg. How the bloody hell would we know what's happened?
 
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imported_Phil

Diamond Member
Feb 10, 2001
9,837
0
0
Originally posted by: Mike Patton
Beats me. Thought the first order didnt go through. Ive ordered over 5k from newegg and this is a first that the order never showed up
Click to expand...

On your mother's credit card?

Uh-huh.
 
mobobuff

mobobuff

Lifer
Apr 5, 2004
11,099
1
81
Originally posted by: Mike Patton
Originally posted by: mobobuff
Here's what I'm guessing happened...

1. You added everything to your cart.
2. You went to process the order.
3. It didn't finalize, and your cart didn't empty.
4. You went back a few days later to retry. You added the things to the cart again.
5. Your cart then had 2 of each item, because your account still remembered the items from the previous attempt.
6. You processed the order and it went through.
7. You got two of everything.

Call them and explain your situation and tell them you need to RMA the extras. They'll probably charge a restocking fee.
Click to expand...


Nope! Cart was clear and both invoices have different ship dates and acceptance dates. one on the 21st andf other on 25th
Click to expand...

How do you have two invoices if only one order appears under your account?

Anyway, whatever happened, your solution would be to explain the situation to NewEgg and request an RMA for each item.

(800) 390-1119

Depending on how well you describe the situation, how nice you are, and how nice the support rep you get is, they may waive the restocking fee. But you'll likely have to eat the shipping price to ship them back, however they've been known to credit people for shipping prices (not sure if they still do that).

But first I'd suggest having your mom look at her credit card statement to see how many times it was charged. If it was only charged once, you have the choice of being a good guy and telling NewEgg or being a profitable guy and selling the extra stuff.
 
F

FFactory0x

Diamond Member
Aug 8, 2001
6,991
0
0
Originally posted by: mobobuff
Originally posted by: Mike Patton
Originally posted by: mobobuff
Here's what I'm guessing happened...

1. You added everything to your cart.
2. You went to process the order.
3. It didn't finalize, and your cart didn't empty.
4. You went back a few days later to retry. You added the things to the cart again.
5. Your cart then had 2 of each item, because your account still remembered the items from the previous attempt.
6. You processed the order and it went through.
7. You got two of everything.

Call them and explain your situation and tell them you need to RMA the extras. They'll probably charge a restocking fee.
Click to expand...


Nope! Cart was clear and both invoices have different ship dates and acceptance dates. one on the 21st andf other on 25th
Click to expand...

How do you have two invoices if only one order appears under your account?

Anyway, whatever happened, your solution would be to explain the situation to NewEgg and request an RMA for each item.

(800) 390-1119

Depending on how well you describe the situation, how nice you are, and how nice the support rep you get is, they may waive the restocking fee. But you'll likely have to eat the shipping price to ship them back, however they've been known to credit people for shipping prices (not sure if they still do that).

But first I'd suggest having your mom look at her credit card statement to see how many times it was charged. If it was only charged once, you have the choice of being a good guy and telling NewEgg or being a profitable guy and selling the extra stuff.
Click to expand...


HAHAHAHA.

 
M

MangoTBG

Diamond Member
Apr 28, 2003
3,101
0
76
Wait until you find out if it was charged to your mom's card. Don't open up the second set until you find out. If it wasn't keep it. Sell it on the FS/FT forums. Of course everyone else is going to tell you to send it back.


I'm a horrible person, btw.
 
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