- Oct 27, 2000
- 9,949
- 569
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I've always had great luck with newegg, but they have dropped the ball this time. I ordered about $400 worth of stuff to build my cousin a PC, however something came up and she couldn't afford it, so I called newegg and they said just refuse the shipment, which I did.
It has now been 2 months, I have called newegg 4+ times, they keep telling me they will get it fixed and refunded, they have still not done so. I am getting beyond pissed about it now, Newegg has always had fantastic customer service, but this time not so. I would imagine one of the 4 people I've talked to should have fixed it by now.
I am thinking just dispute it with my credit card?
It has now been 2 months, I have called newegg 4+ times, they keep telling me they will get it fixed and refunded, they have still not done so. I am getting beyond pissed about it now, Newegg has always had fantastic customer service, but this time not so. I would imagine one of the 4 people I've talked to should have fixed it by now.
I am thinking just dispute it with my credit card?