newegg RMA

[LOUISSSSS]

hello i just got and installed my Zalman 5.25 bay fan controller model number Zm-mfc1. the product is as pistured and installation wasn't too complicated, but the led's are very random, the first one shuts off when i turn the knob all the way down, and the other three blink when i turn them anywhere past 100%. the 2nd turn knob turns continuously unlike the others which only turn 3/4 of the way. very disappointed in zalman =\

 

[UsandThem]

Originally posted by: LOUISSSSS
hello i just got and installed my Zalman 5.25 bay fan controller model number Zm-mfc1. the product is as pistured and installation wasn't too complicated, but the led's are very random, the first one shuts off when i turn the knob all the way down, and the other three blink when i turn them anywhere past 100%. the 2nd turn knob turns continuously unlike the others which only turn 3/4 of the way. very disappointed in zalman =\

Down with Zalman!

Newegg RMA....................good.

Paragraphs...............better.

 

[Ricta]

heheheh same

 

[LOUISSSSS]

do they usually pay for your return shipping back to their warehouse?

 

[UsandThem]

Originally posted by: LOUISSSSS
do they usually pay for your return shipping back to their warehouse?

From Newegg's FAQ's:

Does Newegg.com pay the return shipping cost for defective merchandise?

No, Newegg.com does not pay the return shipping cost for defective merchandise. We are not responsible for product defects, because we do not manufacture the products we carry. However, Newegg.com will split the shipping costs with you. If you pay to send the item back to Newegg.com, Newegg.com will replace the item and ship the item to you at no charge. Newegg.com will employ every resource it has to ensure that your item is replaced promptly, without hassle.

 

[LOUISSSSS]

hmm what if its just a return? i dont want another zalman fan controller...

 

[shortylickens]

They have been good to me.
Refunds and replacements have both worked out well.

 

[poisonthewell]

Originally posted by: LOUISSSSS
hmm what if its just a return? i dont want another zalman fan controller...

we don't work for newegg. check their site.

 

[LOUISSSSS]

i know you dont work for newegg. but many people here have rma'd from newegg. dont thread crap.