Newegg RMA

[Kishan]

I just shipped out my case front panel to newegg for an RMA. Couple of questions:
1. How long does it take for the completed process?
2. Will I be reimbursed for any shipping charges?

Thanks for all your help!
Kishan

 

[AyashiKaibutsu]

It'll take (speed of shipping you shipped+1-3 days RMA Process+3-4 days Newegg shipping).

They cover cost of shipping to you but you have to pay for your shipping to newegg.

Beware if you changed your address they have a bug in their rma system where even if you choose to ship to current location they will ship it to the old address.

 

[whattaguy]

Originally posted by: KPSHAH316
I just shipped out my case front panel to newegg for an RMA. Couple of questions:
1. How long does it take for the completed process?
2. Will I be reimbursed for any shipping charges?

Thanks for all your help!
Kishan

1. 1 to 2 weeks based on my experience
2. They will pay for the shipping back to you only.

 

[Ryoga]

1. Varies. Usually pretty quickly. Biggest factor is the ship time, IMX.
2. Nope. Generally, you pay shipping charges on RMA'd equipment.

 

[Kishan]

Wow-once again I get response from you guys in less than 2 minutes-F Tech Support!!! Special thanks to AyashiKaibutsu and whattaguy!
Thanking You,
Kishan

 

[Kishan]

Also props to ryoga-I didn't see his response first time I clicked

 

[RobCur]

but the problem is, they are sending you a refurbish not new one. if you are unlucky, it may cost you more in shipping and time wasted in turn around if you have to RMA more then once; so it's probably done to frustrate people to think twice about returning stuff that are simi working but not completely dead..

 

[CaptnKirk]

If you call in and talk to a service rep, you can be given a $ 10 credit for your
shipping to be applied to a future purchase, but you do have to explain the
return. and ask for the compensation

 

[Kishan]

props to robcur and kirk-thanks for informing me about the 10 buck credit

 

[CaptnKirk]

rob -

In 4 instances I have had to return motherboards to NewEgg.
Each was replaced with a NEW, not a refurb unit.

They only replace with a Refurb if the initial buy was a refurb.

 

[Jeff7181]

Props to you for giving props to them.

PROPS FOR EVERYONE!!! WOOHOOO!!! 😀

 

[CaptnKirk]

Anyone got any Prop Wash ?

 

[Kishan]

That is the one thing that really angers me about AT-people like me and others are on this board giving advice to n00bs, and even people with 20k+posts (one thing I do like is that people with 20k posts have the humility to ask and not make fun of n00bs) and they do not say thanks at least.

 

[Jojo7]

Originally posted by: RobCur
but the problem is, they are sending you a refurbish not new one. if you are unlucky, it may cost you more in shipping and time wasted in turn around if you have to RMA more then once; so it's probably done to frustrate people to think twice about returning stuff that are simi working but not completely dead..

Wrong.

Or at least in my case. I rma'd a board that was still under the "30 day satisfaction guarantee" and I got a brand new board as replacement.

 

[RobCur]

Originally posted by: Jojo7

Originally posted by: RobCur
but the problem is, they are sending you a refurbish not new one. if you are unlucky, it may cost you more in shipping and time wasted in turn around if you have to RMA more then once; so it's probably done to frustrate people to think twice about returning stuff that are simi working but not completely dead..

Wrong.

Or at least in my case. I rma'd a board that was still under the "30 day satisfaction guarantee" and I got a brand new board as replacement.

sometime they do, sometime they don't at their discretion..

 

[Jeff7181]

Originally posted by: KPSHAH316
That is the one thing that really angers me about AT-people like me and others are on this board giving advice to n00bs, and even people with 20k+posts (one thing I do like is that people with 20k posts have the humility to ask and not make fun of n00bs) and they do not say thanks at least.

Are you a chick? 😀

 

[Kishan]

well jeff, no. red blooded american male-on other boards i go to-a music forum in particular(i'd post the link, but it's an obscene term for african americans) they won't even re-up files if you don't give them props. So I figure why don't I spread that on AT cuz we have so many leeches!

 

[Jeff7181]

Originally posted by: KPSHAH316
well jeff, no. red blooded american male-on other boards i go to-a music forum in particular(i'd post the link, but it's an obscene term for african americans) they won't even re-up files if you don't give them props. So I figure why don't I spread that on AT cuz we have so many leeches!

I'm just givin you shyt 😀