Newegg RMA Turnaround Time

[MDE]

Does anyone know how long Newegg usually takes to send an RMA replacement? I know their site says to allow 2-3 days but I'm hoping it's a little faster.

 

[jlee]

I haven't RMA'd anything in a while - you could try calling and asking if there's any way you could get it sooner..they may be willing to charge your CC for the item, ship immediately, and refund your CC upon receipt of the RMA'd item..

 

[MDE]

Originally posted by: CadetLee
I haven't RMA'd anything in a while - you could try calling and asking if there's any way you could get it sooner..they may be willing to charge your CC for the item, ship immediately, and refund your CC upon receipt of the RMA'd item..

They got the package today so it shouldn't be too long 😛

 

[jlee]

Just a little impatient, eh? 😛

 

[AgaBoogaBoo]

Once I needed something fast and they did a cross ship in which case they overnighted the replacement 🙂

 

[MDE]

Yeah, I'm tired of using my backup PC and want my X800GTO2 back now. Their website says it's supposed to ship FedEx 1 Day so it's basically just waiting on them to inspect my return and ship the replacement.

 

[HermDogg]

Yeah, I had a bad experience with a NewEgg RMA. 3 weeks after I sent it in, I went to resellerratings and left a negative review. The next day, the replacement was overnighted to me, and my review mysteriously never showed up (not my call).

 

[Captante]

My daughters 19 inch Viewsonic moniter that I got her as an x'mas gift was damaged (by UPS!) & I was quoted 7-10 business days to even hear back from them regarding my RMA ... I know their busy because of the holiday but I can't say I'm very happy because I bet it'll be a month before she gets her replacement.