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newegg RMA help

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dionx

Diamond Member
i'm having this problem with my mobo http://forums.anandtech.com/messageview.cfm?catid=29&threadid=973208

anyways, i'm lost on going about RMA-ing to newegg. i want a replacement, but i think if there is a physical defect, they wont RMA it. the physical defect was not caused by handling on my part, but rather just a flaw in the build of the motherboard. will newegg still RMA it or am i SOL with them. do i have to look to the manufacturer (asus) for help?

 
just RMA it, and make sure you attatch a note to the motherboard and in the comments section that it is clearly broken so that they don't put it in their refurbished section
 
dionx, I would try an RMA w/ newegg, but be sure to tell them exactly how the lever broke, newegg has awesome customer service and I'm sure they can find a way to assist you, hope this helps 🙂
 
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