NewEgg Return Policy on Laptop Screens

brokejumper

Member
Sep 18, 2002
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I am not sure this is the correct forum, but I have a question regarding NewEgg's return policies. I am very much interested in the Acer 2012 WLMI but I am somewhat concerned with my ability to return the laptop if the screen has a number of dead/stuck pixels. (I know NewEgg is great with DOAs as I had a DOA motherboard to return and they really took care of me.)

I think I read somewhere that NewEgg will not accept returns (without 15% restocking fee) unless the screen has over 4 pixels stuck/dead. Now if I am going to drop $1500 on a machine, I don't want 4 dead pixels on my screen or have to pay $225 for the right to return the defective product.

Can anyone who has had to return a laptop to NewEgg comment on this or point me to where on NewEgg's website it might tell me this. Trust me, I looked...

Thanks!
 

aphex

Moderator<br>All Things Apple
Moderator
Jul 19, 2001
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i dunno on laptops, but on their lcd's the dead pixel policy used to be 8.
 

eriqesque

Senior member
Jan 4, 2002
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It's usually exchange only NO REFUNDS.
The pixel policy is 8 or more for notebooks as well as LCD's.
 

brokejumper

Member
Sep 18, 2002
83
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I thought that if you were over the 8 (!) pixel limit you could get a refund as it would then be a defective product. So there would be no refund regardless?!!?