Hi,
k7s5a for $29 shipped is awesome.
I've never bought refurbs before. How is newegg's RMA policy on these? Do they do Refunds? Exchanges? Do you have to jump through hoops to get them to RMA? Who is responsible for the return shipping? (I am sure some of this in their faq, but I am looking for customer experiences).
From their faq:
Will Newegg.com reimburse me for shipping a defective item back to them?
Customer is solely responsible for shipping any returned product to NewEgg.com.
Newegg is not responsible for manufacturer defects. We are not manufacturers. We are willing to replace a defective item. If a refund is requested instead of a replacement we will charge a 15% restocking fee. However, that 15% restocking fee can be waived as long as a new order for ANY item is placed, after the RMA is issued and before we receive the RMA back in our warehouse. New order? No restocking fee. No new order? 15% restocking fee is incurred.
Thanks,
gard