Below is a copy of a conversation I had with a CSR a minute ago. A printer I bought yesterday went on sale today...
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Thank you for contacting Newegg. My name is Alexander. How may I assist you today?
Josh: Hi. I just got an email with all the new deals. The Brother HL-5250DN went on sale... looks like today and also has a promo code for $10 off. I just ordered this exact printer yesterday for $232.99. I was wondering if it would be at all possible to get the deal for yesterdays order
Alexander: Let me take a look into that. One moment please . . .
Josh: Okay. Thank you
Alexander: You're welcome. Just a moment please.
Alexander: As a courtesy I have issued a credit for $60.00. You should be able to see that back into the original method of payment within the next 3-5 business days.
Josh: Thank you very much!
Alexander: You're welcome.
Josh: Your customer service is always impressive. Will there be in invoice of sorts in my account?
Alexander: Yes, you should see it invoiced in your newegg account within 24-48 hours.
Josh: Alrighty. Thank you for your help.
Alexander: You're welcome. Do you have any other questions or is there anything else I may assist you with?
Josh: Nope, that's it.
Alexander: Thank you for contacting us. I hope you have an Eggcellent day!
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Thank you for contacting Newegg. My name is Alexander. How may I assist you today?
Josh: Hi. I just got an email with all the new deals. The Brother HL-5250DN went on sale... looks like today and also has a promo code for $10 off. I just ordered this exact printer yesterday for $232.99. I was wondering if it would be at all possible to get the deal for yesterdays order
Alexander: Let me take a look into that. One moment please . . .
Josh: Okay. Thank you
Alexander: You're welcome. Just a moment please.
Alexander: As a courtesy I have issued a credit for $60.00. You should be able to see that back into the original method of payment within the next 3-5 business days.
Josh: Thank you very much!
Alexander: You're welcome.
Josh: Your customer service is always impressive. Will there be in invoice of sorts in my account?
Alexander: Yes, you should see it invoiced in your newegg account within 24-48 hours.
Josh: Alrighty. Thank you for your help.
Alexander: You're welcome
. Do you have any other questions or is there anything else I may assist you with?Josh: Nope, that's it.
Alexander: Thank you for contacting us. I hope you have an Eggcellent day!
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