Newegg.com Rocks once again!

[airfoil]

If Newegg rocked that hard, then they wouldn't have screwed up your order to begin with.

Ditto!

 

[Rhagz]

I don't know what the deal is, but early this week I ordered a motherboard and a drive from newegg.. they certainly charged my card quick, however it is now friday evening and my order status is "still" step 2, preparing to package in the warehouse.. numerous emails sent with just canned responses, sorry for the delay thanks for patience blah blah. This was my first time going to newegg and it may indeed be the last. At least with a retailer you can SEE the product, you can hold it, you can verify it is indeed what you need/want, and you have the option to buy it and walk out of the store with it and take it home.

 

[igloo15]

Newegg is great but I hate their return policy. I overnighted some parts for my computer because I needed replacements fast. When they came i got a wrong part so i e-mailed them and I e-mailed them and said i didn't feel I should pay to ship it back since I paid for overnight and am still waiting. Anyways sent me an e-mail back saying that i had to pay to have it shipped back but they would pay for it to be shipped back to me, I was like well you better pay to ship it back. When they did ship it back I expected them to overnight it again to me but nope the fed-ex express saver shipping got it 5 days later i was pissed.

 

[alkemyst]

Originally posted by: igloo15
Newegg is great but I hate their return policy. I overnighted some parts for my computer because I needed replacements fast. When they came i got a wrong part so i e-mailed them and I e-mailed them and said i didn't feel I should pay to ship it back since I paid for overnight and am still waiting. Anyways sent me an e-mail back saying that i had to pay to have it shipped back but they would pay for it to be shipped back to me, I was like well you better pay to ship it back. When they did ship it back I expected them to overnight it again to me but nope the fed-ex express saver shipping got it 5 days later i was pissed.

Did you order the wrong part or did they sent a part that you had not ordered? I know a lot of times even when the customer goes against the tech's advice, they later expect that same tech to fix it for them free.

 

[gplracer]

Newegg sucks. Everything i've bought from them has ended up broken: deathstars, epox mobo fried by enermax PSU bought from newegg, 2x cruciall ddr266, lite on dvd, lite on cdrw. all within a YEAR. on the other hand, the stuff i've bought from compusa has yet to fail me. only problem is compusa over chrages..prolly because they test more?

Newegg is the best. Where else can you order something and have 1 year to rma it? Most places say you are out of luck after 30 days. I have built over 60 computers. I always get the parts from newegg and they always take care of me. If you want to buy small things like fans try SVC. I use them for small inexpensive items when I have enough to order. For the rest newegg.