I cut and paste the email right into the post so read from the bottom up. I also took my real name out so that?s why you see X's. The second email was kind of repetitive but the first response didn?t actually say if they would carry the case. It only said they did not have it now.....which I knew
(Unlike some silly users I tend to use the search functions). I'm not sure why newegg isn?t going to carry this case. It seems like a ton of people want it and IMHO it?s a bad marketing decision not to carry it.
On newegg.com you can fill out a little form that suggests products for them to carry. I filled the form out but I doubt they listen to them. Overall, lately I get the feeling that newegg has become a little to big for there britches. If I didn?t have the gift certificate for there site I would have probably just bought the case at zipzoomfly to begin with.
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Dear XXXXXXX,
Thank you for contacting Newegg.
We are sorry to say that we do not know if we will carry this item, because all decisions regarding our inventory selection are collectively determined by our marketing and purchasing departments. However, you may submit your idea for this item. Therefore our market and purchasing department may carry this item in the near future. Your patience and understanding regarding this issue will be truly appreciated.
If you have any further questions or concerns, please visit our FAQs page or you may call our customer service department and one of our representatives will be able to assist you.
Thank you
Calvin
Email: calvinzhang@newegg.com
Newegg Customer Support
Tel: 800-390-1119
Fax: 909-395-8907
Please include all prior email correspondence in your reply so that we may better serve you and provide you with a more timely response.
-----Original Message-----
From: XXXXXXXXXX [mailto:XXXXXXXXX@comcast.net]
Sent: Wednesday, June 15, 2005 2:14 PM
To: cs.service.wh1(ne).us
Subject: RE: Product information requested
Does your company plan on carrying this product in the near future?
--------------------------------------------------------------------------------
From: cs.service.wh1(ne).us [mailto:service@newegg.com]
Sent: Tuesday, June 14, 2005 9:28 PM
To: XXXXXXXXXX@comcast.net
Subject: RE: Product information requested
Dear XXXXXXXXXXXXX,
Thank you for contacting Newegg.
Unfortunately, we are not carrying this product at this time. All decisions regarding our inventory selection are collectively determined by our marketing and purchasing departments. If you are unable to locate a particular item on our website, and would like to submit a product suggestion to them directly, please click on the link where it says ?Or, Click here to make a product suggestion.? Our standards of excellence allow Newegg the ability to provide cutting-edge products at bargain prices. We are experts on delivering the best the world has to offer so we always welcome your ideas.
If you have any further questions or concerns, please visit our FAQs page or you may call our customer service department and one of our representatives will be able to assist you.
Thank you
Calvin
Email: calvinzhang@newegg.com
Newegg Customer Support
Tel: 800-390-1119
Fax: 909-395-8907
Please include all prior email correspondence in your reply so that we may better serve you and provide you with a more timely response.
-----Original Message-----
From: XXXXXXXXXX@comcast.net [mailto:XXXXXXXXX@comcast.net]
Sent: Monday, June 13, 2005 11:36 AM
To: cs.service.wh1(ne).us
Subject: Product information requested
Do you have plans to carry the Antec p180? This is the latest case from Antec and it is already available at some of your competitor's (buy.com and zipzoomfly.com just to name two.) websites. Product link is as follows..
http://www.antec.com/us/productDetails.php?ProdID=81800
Please let me know if you plan to carry this product as I would like to purchase it ASAP and would prefer to apply a newegg gift certificate that I already have towards this purchase.
Thanks for your time,
XXXXXXXXXXXXXXXXX
On newegg.com you can fill out a little form that suggests products for them to carry. I filled the form out but I doubt they listen to them. Overall, lately I get the feeling that newegg has become a little to big for there britches. If I didn?t have the gift certificate for there site I would have probably just bought the case at zipzoomfly to begin with.
-----------------------------------------------------------------------------------------------------
Dear XXXXXXX,
Thank you for contacting Newegg.
We are sorry to say that we do not know if we will carry this item, because all decisions regarding our inventory selection are collectively determined by our marketing and purchasing departments. However, you may submit your idea for this item. Therefore our market and purchasing department may carry this item in the near future. Your patience and understanding regarding this issue will be truly appreciated.
If you have any further questions or concerns, please visit our FAQs page or you may call our customer service department and one of our representatives will be able to assist you.
Thank you
Calvin
Email: calvinzhang@newegg.com
Newegg Customer Support
Tel: 800-390-1119
Fax: 909-395-8907
Please include all prior email correspondence in your reply so that we may better serve you and provide you with a more timely response.
-----Original Message-----
From: XXXXXXXXXX [mailto:XXXXXXXXX@comcast.net]
Sent: Wednesday, June 15, 2005 2:14 PM
To: cs.service.wh1(ne).us
Subject: RE: Product information requested
Does your company plan on carrying this product in the near future?
--------------------------------------------------------------------------------
From: cs.service.wh1(ne).us [mailto:service@newegg.com]
Sent: Tuesday, June 14, 2005 9:28 PM
To: XXXXXXXXXX@comcast.net
Subject: RE: Product information requested
Dear XXXXXXXXXXXXX,
Thank you for contacting Newegg.
Unfortunately, we are not carrying this product at this time. All decisions regarding our inventory selection are collectively determined by our marketing and purchasing departments. If you are unable to locate a particular item on our website, and would like to submit a product suggestion to them directly, please click on the link where it says ?Or, Click here to make a product suggestion.? Our standards of excellence allow Newegg the ability to provide cutting-edge products at bargain prices. We are experts on delivering the best the world has to offer so we always welcome your ideas.
If you have any further questions or concerns, please visit our FAQs page or you may call our customer service department and one of our representatives will be able to assist you.
Thank you
Calvin
Email: calvinzhang@newegg.com
Newegg Customer Support
Tel: 800-390-1119
Fax: 909-395-8907
Please include all prior email correspondence in your reply so that we may better serve you and provide you with a more timely response.
-----Original Message-----
From: XXXXXXXXXX@comcast.net [mailto:XXXXXXXXX@comcast.net]
Sent: Monday, June 13, 2005 11:36 AM
To: cs.service.wh1(ne).us
Subject: Product information requested
Do you have plans to carry the Antec p180? This is the latest case from Antec and it is already available at some of your competitor's (buy.com and zipzoomfly.com just to name two.) websites. Product link is as follows..
http://www.antec.com/us/productDetails.php?ProdID=81800
Please let me know if you plan to carry this product as I would like to purchase it ASAP and would prefer to apply a newegg gift certificate that I already have towards this purchase.
Thanks for your time,
XXXXXXXXXXXXXXXXX