Newegg and monitor returns

[TC777]

Does anyone here happen to know for sure if Newegg lets you return an LCD monitor if your not happy with it? I know there would be a restocking fee.

However when I try to get an RMA number off their website, it doesn't let me get one, even though its been 1.5 weeks since I received it. I was told by Newegg before I purchased it that I could return it.

This will tick me off if I can't.

 

[rbV5]

Seems I recall:

** This item is warranted through the product manufacturer only.
**Dead Pixels Policy: Replacement or Refund for 8 or more dead pixels only.

on every LCD they sell.

 

[BW86]

I had to return a bad monitor and they made me go through the manufacturer.

 

[TC777]

Originally posted by: rbV5
Seems I recall:

** This item is warranted through the product manufacturer only.
**Dead Pixels Policy: Replacement or Refund for 8 or more dead pixels only.

on every LCD they sell.

My monitor isn't defective that I'm aware of, but I emailed them before I even purchased the monitor asking them specifically what you quoted above means, and if I could return it if I didn't like it. Except I see no option for letting me do that online. Here is what they replied back about my question (before I placed the order).

"Dear Customer,

Customer's are able to return the monitors if they are unsatisfied with it but it must be within 30 days from date of purchase . There would be a restocking fee applied to the return. "

 

[rbV5]

There is an 1-800 # on their RMA support page, maybe give them a call.

 

[SneakyStuff]

You can in fact return it, as I did mine, but it will cost you the restocking fee, and you ship it yourself, all in all I paid a hefty price

 

[estew33]

Originally posted by: tcool93
Does anyone here happen to know for sure if Newegg lets you return an LCD monitor if your not happy with it? I know there would be a restocking fee.

However when I try to get an RMA number off their website, it doesn't let me get one, even though its been 1.5 weeks since I received it. I was told by Newegg before I purchased it that I could return it.

This will tick me off if I can't.

may be better off trying to sell it in the forum's