- Jan 26, 2000
- 50,879
- 4,268
- 126
I've been critical of the government for doing nothing to reform the system.
Well I found out today that there is a new policy. Before, one could use their medicaid card and if they didn't have it, things were OK as long as we had the number for billing. If the patient lost their card then they could get the numbers for billing.
No more.
The patient is now required to give us their card each and every time. One of the key numbers are now randomized and new cards were to be sent out. Unfortunately the government implemented the changes before the cards were mailed.
No problem, right? The patient can just call his or her social worker and get the number. Well no. As part of the changes no one is authorized to give patient or provider any billing information under any circumstances. If a card is lost then a new sequence number is issued and patient must use that instead.
Unfortunately that means it will be 4 to 6 weeks before the patient can get medications.
On chemo? Nope. Aids? Nope. You go without.
So we asked the Medicaid representative what we can do for them. The answer was literally "We don't know. That's not our problem".
Nice.
Well I found out today that there is a new policy. Before, one could use their medicaid card and if they didn't have it, things were OK as long as we had the number for billing. If the patient lost their card then they could get the numbers for billing.
No more.
The patient is now required to give us their card each and every time. One of the key numbers are now randomized and new cards were to be sent out. Unfortunately the government implemented the changes before the cards were mailed.
No problem, right? The patient can just call his or her social worker and get the number. Well no. As part of the changes no one is authorized to give patient or provider any billing information under any circumstances. If a card is lost then a new sequence number is issued and patient must use that instead.
Unfortunately that means it will be 4 to 6 weeks before the patient can get medications.
On chemo? Nope. Aids? Nope. You go without.
So we asked the Medicaid representative what we can do for them. The answer was literally "We don't know. That's not our problem".
Nice.