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New WD HDD clicks

Aikouka

Aikouka

Lifer
I RMA'ed a dead HDD that a friend gave me (40GB WD 5400RPM), and I wanted to use it for a secondary PC. Well, I hooked it up and it just clicked ... it randomly will work fine and I even got around to partitoning and installing XP on it. Well, I thought hopefully it would work and I go to transfer files from the HDD on the older PC and now it just clicks again.

Well, I just hooked it up to a spare molex on my PSU in this machine, and it just clicks ... should I just call up WD and request another RMA? Such a pain -_- that'll make two HDDs I have to send back now, since I still haven't sent the originally dead HDD back.

Thanks for your help,
Will K.

EDIT: For clarification, the newer HDD is a WD Protégé WD400EB, if that means anything.
 
I installed the exact drive in my parents computer over a year ago. It made clicking noises from day 1. I just figured that i would use that drive as an experiment. It is still clicking a lot, but its working fine.
Try to RMA it. But if you cant it still should be fine. Just make sure you back up a lot.

goodluck :beer:
 
After many repeated times of starting the system and only getting that dreaded clicking noise, it finally kicked in and worked. I tested the drive using the short test, and it passed it fine. Then I tested it using the long test, and it passed it fine. To tell you, I'm kind of up in the air about what to do. It works half the time, but when it works, it works flawlessly.

EDIT: Oddly enough, the WD tool cannot read the SMART status for the drive (shows up as "? Not Available") and AIDA32 reports the drive as a SCSI drive ... but it's on IDE 2.
 
Originally posted by: Aikouka
After many repeated times of starting the system and only getting that dreaded clicking noise, it finally kicked in and worked. I tested the drive using the short test, and it passed it fine. Then I tested it using the long test, and it passed it fine. To tell you, I'm kind of up in the air about what to do. It works half the time, but when it works, it works flawlessly.

EDIT: Oddly enough, the WD tool cannot read the SMART status for the drive (shows up as "? Not Available") and AIDA32 reports the drive as a SCSI drive ... but it's on IDE 2.
Click to expand...

Check through your BIOS for anything about SMART - lots of motherboard manufacturers DISABLE SMART by default in the BIOS for some strange reason.
 
Sorry, Jeff7, I forgot to mention that the other drive that was in the test computer (another WD 40GB Caviar) did show its SMART status, so SMART is turned on. But, I know what you mean. My SOYO Dragon has SMART disabled by default. Something else I think manufacturers should have enabled by default is USB Keyboard support. It's a pain having to get out that USB->PS2 adapter just to turn on USB Keyboard Support.
 
WD 40gb drives normally support SMART. If it fails to function as a hard drive when you fire the machine up and won't acknowledge smart, I'd RMA it. DL the WD utility and see if it pops a code other than 0.. if it does, provide that info when you contact WD for another replacement.

-NF..
 
i've had a WD 120GB 8MB cache drive for over 2 years now, and it has randomly clicked since day one. It will click once, screen will freeze for a split second, click again, and everything will be back to normal.
 
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