New video card and WMP causing 100% CPU usage?

nitrousninja

Golden Member
Jun 21, 2000
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I uninstalled my ATI drivers using the ATI uninstall stool and then installed my new Nvidia 7800GS OC. WoW runs beautifully at 1920 x 1200. When i went to open a WMp video it opened the player and it was stuck on "opening media" and never opened it. The CPU usage went to 100% in the Task manager but WMP wasn't listing in "Appliciations".

I tried uninatalling and reinstalling Divx and rolled back WMP but they didn't work.


Any ideas?

Thanks,

Matt
 

mozirry

Senior member
Sep 18, 2006
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Yes, sounds like a software related problem, not hardware.

Troubleshoot your video player itself, and try a diff one as previously suggested
 

nitrousninja

Golden Member
Jun 21, 2000
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I tried a Divx Player and I get the same result as it just hangs with Divx.exe in the "Processes" list. I tried uninstalling WMP but it says it's being used by something else. There are no updates at all on Windows Update for me.

I don't understand it though.
 

nitrousninja

Golden Member
Jun 21, 2000
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Thanks that let me play the saved videos I have but not imbedded ones. I can play WM audio files just fine but not videos.
 

nitrousninja

Golden Member
Jun 21, 2000
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Realplayer: No go.

Quicktime: Nogo and a reboot.

I went through 23 pages at the troubleshooting section of Nvidia.com but no one else had the problem.
 

nullpointerus

Golden Member
Apr 17, 2003
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Originally posted by: nitrousninja
Realplayer: No go.

Quicktime: Nogo and a reboot.

I went through 23 pages at the troubleshooting section of Nvidia.com but no one else had the problem.
I encountered a similar problem. I uninstalled my nVidia video drivers and then the chipset drivers (on the next reboot); when I reinstalled the chipset drivers and the video drivers (on the next reboot), WMP went nuts and all audio/video playback stuttered terribly, bringing the whole system to a halt. Try removing all drivers, running drivercleaner, and then reinstalling all drivers. Also check the video color correction settings in the new nVidia Control Panel to see if anything looks messed up.
 

nvwebmaster

Member
Oct 3, 2001
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Hello Everyone
I work for NVIDIA QA. We have received reports from end users regarding this issue in the past and unfortunately have not been able to reproduce this problem at all, even when setting up system configurations similar to what customers report to us. We do not know the cause of this problem at this time. If there is anyone who lives near the Santa Clara, California area and has a Geforce 6 or 7 GPU based graphics card that exhibits this video playback problem and would be able to come to our offices and bring their graphics card so that we may debug this issue, please PM me. This only applies to this issue. Thank you.

Regards,
NVIDIA Customer Care
www.nvidia.com