New system... won't POST

Dismal

Junior Member
Dec 10, 2003
20
0
0
Ok horray for stupidity on my part... well here goes..

Ok I put together my first new system and got it all working. When I switched on the PSU switch each time, nothing would happen until I hit the case button on the front. seems normal. Anyway, I was looking around the BIOS.. I didn't change really anything except the time.. and any changes I did make I'd save changes, exit, and reboot. So I'm pretty sure I didn't change anything in the bios that would stop it from POSTing.

I did notice, though, that the CPU temp it was reading was pretty high (62 C). I powered down and felt the heatsink. Seemed pretty cool. I had come to the conclusion that I probably put too much thermal compound on the processor. I thought earlier when I was applying it that I might have put too much on(which I later found out I did). So I took out the cards, unplugged everything from the motherboard and layed the tray down. I unclip the heatsink and carefully start to remove it. It's not coming off very easily, so I give it a little more pressure, and try twist it a little. I very steadily with a little bit more force managed to get it off. I look down back onto the processor and see AN EMPTY SOCKET!. the processor pulled right out of the socket and is now stuck to the bottom of the heatsink.

There's a thick layer of thermal greese between the two (Arctic Silver 5) but not enough so it would ooze off the heatspreader of the CPU or anything. Anyway, I managed to gently slide it off. I inspected it and didn't see any pins missing or bent at all. (lucky, I thought at the time). I raise the lever and place the the CPU back into the socket. It looks unharmed at least. I clean off the old thermal compound and apply some more and put the heatsink back on.. (no thermal compound touched anything else but the heatspreader on the CPU and the heatsink). I then plugged in everything EXACTLY as it was before. This time I flip the switch on the PSU and everything starts going right away (fans, leds, etc.) except I get no video signal and I get a 1/2long beep about every few seconds. Also the LED lights on the back for troubleshooting (4 in a squre) all light up red for a second or so, then when the beeping begins the lower-left hand led stays green while the rest remain red.

Not good. I tried some different stuff. Checked all the cables, unplugged everything from the motherboard except the bare essentials. (I didn't reset the CMOS because I didn't really change anything). (oh, also, when the fans are running and nothing's happening, the CPU fan is spinning, and the fan on the vid card is spinning.)

Do you guys think I really screwed myself good? Can anybody think of any other troubleshooting methods I could try to rule out all other options? Or do you think it's possible I damamged the CPU or socket?. MSI's documentation on their site was pretty useless. I couldn't find out what the 1 long tone was for, and according to their guide on the LEDs, the code I have is for some sort of keyboard error. If you guys think I messed up my CPU or Motherboard do you think it's possible to get a new one under warantee that isn't "defective"?

Any help would be greatly appreciated.

You can dopeslap me too.

(system info)
Antec TruePower 480watt
MSI K8N Neo Platinum Motherboard - Socket 754
AMD Athlon 64 3200+ (stock heatsink in retail package)
2 512MB Mushkin pc3500 DIMMs
BFG Geforce 6800 GT
Creative Audigy 2 ZS 7.1 PCI sound
74GB Western Digital Raptor SATA
Plextor 708a DVD+/-RW
OEM floppy
Aspire X-Dreamer II Mid-Tower ATX case
 

Dismal

Junior Member
Dec 10, 2003
20
0
0
cleared the CMOS for the hell of it and reattached all the cables & vid card... nada :(
 

omgy

Member
Jun 26, 2004
30
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So the processor came out along with the heatsink even with the cpu lever down?... doesn't sound good.
 

Dismal

Junior Member
Dec 10, 2003
20
0
0
yessir...

I've been searching the web and doing some reading... apparently arctic silver 5 is pretty sticky and I've read a few stories of other people also removing the heatsink and having the CPU come right out of the locked socket also. According to them, it scared the hell out of them but didn't do any noticable damage.

I wish I could be one of those people, laughing about how I almost destroyed my brand new motherboard. ;-P
 

jackschmittusa

Diamond Member
Apr 16, 2003
5,972
1
0
You can probably find the beep code table at the bios manufacturer's site. If the cpu dropped right back in, then no pins are bent. If you pull it off again, hold it at an angle and look down all the pin rows to be sure none are missing. It is really hard to see looking face on tt the chip. I would think that if you damaged the mb or socket, you would have heard a cracking sound.
 

oldman420

Platinum Member
May 22, 2004
2,179
0
0
msi one long beep=no keyoard
i would rma the board as a zif socket is not suposed to let go of the cpu under normal conditiond i bet you have a bad board with a defective zif socket
 

Dismal

Junior Member
Dec 10, 2003
20
0
0
sent the motherboard back to newegg. They sent me a new one. New one is working fine so far. Although I havn't tried to take the processor out sideways or anything yet. ;-P