New System - IDE controller error I can't figure out

[niemie]

After putting together the components and installing XP and the ASUS drivers at my work yesterday everything looked fine - I took my box home and plugged in my monitor, mouse and keyboard my monitor would not turn on when I booted the sytem (it had power). I figured out that my keyboard had to be unplugged in order for the system to boot, and when it did so it said "No drive attached to Fast Track controller" just before Windows loaded. When I plugged my keyboard into the mouse port it did the same thing but booted with the montitor on and so then I could type.

In the device manager though remains and error for the WinXP Promise SATA 378 IDE Controller and reinstalling the driver does not fix the problem - "This device cannot start (code 10)" is what it says. Any help would be greatly appreciated because now I'm lost.

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P4 2.8C, 512 Corsair XMS PC 3200, Western Digital WD360 Raptor 36GB HD, TDK 52X CDRW, Enermax 431W Power Supply, Windows XP Pro (SP 1), Radeon 9700, Creative Audigy 2 Sound Card

 

[thorin]

http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b258797
http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechnol/winxppro/reskit/prjk_dec_lgsc.asp
http://beta.experts-exchange.com/Manager/Operating_Systems/WinXP/Q_20414638.html

Is APIC enabled in your BIOS?

Thorin

 

[niemie]

I'm don't know what AIPC is......

 

[Viper96720]

Are you using the promise sata controller?

 

[niemie]

This is what is says in the device manager:

"WinXP Promise SATA 378 IDE Controller "

So yes.

 

[Viper96720]

Do you have any drives connected to it? If not that's why you get the no drive attached to fasttrack controller. If your using the ICH5R's sata and not the promise's one. I would
disable the promise controller. If you don't have a drive attached to the promise controller maybe that's why you got a code 10 error. Device cannot start because it doesn't have to.

 

[niemie]

I'm not sure - I don't think so (sorry.. newbie). My hard drive is Serial ATA so it is connected to the Serial ATA connections on the board... I'm looking at the ASUS P4C800 Deluxe board diagram now and the Promise controller is just a chip (right?) - so I'm not sure I am using it except that my hard drive is serial ATA and if the controller controls the serial ata connections then I am.

 

[Viper96720]

Page 1-7 are you plugged in 13 or 14? 14 is closer to to the promise controller and uses it. Select enhanced mode in ide configuration of bios.

If it's plugged into 13 go into the bios onboard devices configuration and disable the promise controller.

 

[niemie]

It's in 13....

So just go into the BIOS and disable the promise controller? I would only need the promise controller if I go with a RAID configuration in the future, is that correct?

Thanks a lot for your help!!

 

[Viper96720]

Yep your plugged into the ICH5's sata. So you can disable the promise one. Disable the promise controller since it's not in use. Will free up some resources also.