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New System - CD drive acting up

S

surlygirl

Junior Member

I built my first PC yesterday (specs below) and initially it seemed to work well but now it's acting up. I upgraded drivers, the BIOS, etc., and then the problems started but I'm not exactly sure at what point. I may just start again from scratch, but I'd like to see if I can fix it first.

Here's the problem: when I reboot, the CD-RW platter pops out and stays out and then does not respond. WinXP sees the drive, notes no problems, but can't read anything in it. The DVD-ROM drive works fine. The problem is somewhere in the initial boot process. I re-installed the original BIOS (because the problem wasn't occurring when I first built the pc), but it did not help. I have installed updated drivers for the drive (Samsung CD-RW SW-408B).

I am going to try the following: delete drive from WinXP Device Manager and reboot; if that does not work, will swap CD-RW with DVD-R. If those two things don't work, I'm at a loss. Any thoughts in the interim?


MSI Neo2 Platinum (MS-7025)
AMD 64 3500+
Crucial Ballistix 512MB DDR400 3200
WinXP SP1
Phoenix BIOS 2.2?


Let me know if there's other info you need. Obviously, I'm a little lost.
 
At what point in the boot does the cd tray pop out? as soon as you switch on or when windows has loaded. if you close the tray at that point does it stay shut?
 
Well, it was happening almost as soon as the PC turned on, right before the memory test. I removed the DVD and CD drives and set the drive in question (CD) as the master and the problem did not occur. I set the DVD drive as master, and all worked fine. Then I re-installed as before and the problem seemed to disappear. Loose connection? I have no idea.

I should add that in the interim, I also switched to a USB keyboard because I read that a lot of users were having strange problems with PS/2 keyboards. In addition to the weird CD problem, I had keyboard problems and occasional BSODs so maybe it was the damned keyboard after all.

Thanks.
 
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