New PC build, CDRW try will not open.

[Daytrader889]

Hello everybody! Just finished building a basic, inexpensive PC for a friend and when I powered it on the case fan, CPU fan and the power LED came on. Thinking everything was going OK I push the CDRW button to open the tray. I did not open and by the sounds of it the HDD isn't spinning either.

Just wondering what my next step would be in trying to resolve this issue. Here are the specs:

ECS 755-A2 mobo
AMD Sepron 2800+ CPU retail box
Western Digital 40GB HDD
256x2 Kingston DDR RAM
Gerneric 52x CDRW
Antec 1600 case w/300watt PSU

Both the CDRW and HDD are on separate IDE channels and set to master.

 

[Fullmetal Chocobo]

Are you sure the drive is getting power? An optical drive can be opened up with just power applied to it. Unless of course there is something wrong with the gears or something, but that's unlikely with a new drive.

 

[goobernoodles]

Make sure the power plugs are connected, if they are, try swapping the plugs with differnt ones. If that fails, try sticking a paper clip into the little hole to open it up. Once open, try to close it with the button.

If that fails, try to get another power supply to test it on.

 

[Daytrader889]

I tried using different plugs and still no luck. Will try to open it with the paper clip and see what happens, but that will have to wait until tomorrow since it's getting late and I need to go to work.

 

[Daytrader889]

Thanks for all the responses but I figured it out, with the help of everyone here. I had the IDE cable to the CDRW inserted the wrong way. Can't believe that would cause the CDRW and HDD to not receive power.