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New modem won't work

N

NoTech

Junior Member
I installed a new Creative 56K V.90 ISA Modem Blaster w/voice and it won't work. I installed it in the same slot my old USR 28.8 ISA modem was in. My system recognizes it and installs the drivers, but when I go to dial up I get an error message saying there's an unspecified problem. It doesn't even attempt to dial. I've got a P166 w/ 32 Mb RAM (no laughing, please). The IRQ, etc. are set correctly, I think. One odd thing is that when it installed the driver for the voice part, it installed it in COM port 4, and when I look at system resources it appears that I have 2 modems. I've uninstalled and reinstalled it several times; sometimes it produced conflicts which I would fix; other times it wouldn't. My ISP is ATT. Any advice? Thanks.
 
Your Pentium 166...does it have 2 COM ports? Most do. I'll assume
COM1 is used for your mouse and COM2 is unused.
Go into your device manager (Win9*) and remove your modem.
While in device manager look at your ports. Remove Com2 also.
Reboot into your BIOS. Disable the COM2 port in the BIOS. Save
BIOS settings.
Reboot into Win9*. Windows should now detect the new modem and ask
you for drivers from your disk.
Windows likes to use COM2 for internal modems.........Greg
 
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