New MOBO won't detect sound

Dec 1, 2004
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I just installed a new motherboard and formatted my HD and reinstalled Win2K. Everything is fine except the audio. I have installed the realtek drivers but still nothing. Not only am I missing onboard sound but it won't even detect my Creative Live! 5.1 card (I get an error saying it doesn't detect a card everytime I try to install the drivers for it). This is what my hardware profile looks like.

One more thing that should be noted is that when I tried to install the AGP Driver from the CD (also listed as ULi PCI to AGP Controller Driver in the integrated driver that I downloaded from Nvidia's site) I get an error window that reads something like this.

Someone please help me out.
Thanks
 

Lord Evermore

Diamond Member
Oct 10, 1999
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Well I don't know about the audio problem. But the AGP driver message doesn't look like an "error", so much as an informational message. They're just telling you that you ought to install your video card driver or reinstall it after you install the AGP driver. That's normal, system chipset drivers ought to be installed before any other component drivers.

I assume you checked to make sure the onboard audio actually was enabled in the BIOS to determine whether it would be detected. Are you sure you're installing the right drivers for both the onboard and the Creative card?

You can try using the Update Driver in the properties for the multimedia device, and see if it can automatically locate a driver for it. Probably won't though.
 
Dec 1, 2004
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It seems as far as the onboard audio was concerned, it was a simple matter of switching the bios selection from [Auto] to [Enabled]. But the drivers that I downloaded from creative labs site still aren't detecting my sound card. I'm gonna try changing the slot that the card is sitting in, but thanks a million for your help.
 

Lord Evermore

Diamond Member
Oct 10, 1999
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Make sure your computer type is set to Advanced Configuration and Power PC or ACPI Multiprocessor PC (depending on what you have for a CPU). If it's not properly set up, then Windows won't be able to automatically assign IRQs to the hardware, and IRQ sharing might not work, so you might actually be running out of resources. Changing it to another slot might fix that since the mainboard would then be assigning a different IRQ in some cases, but IRQ sharing might still be a problem.
 
Dec 1, 2004
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Ummm....wow, I understood very little of what you just said. I moved my sound card and the pc detected it but not it's drivers so it's still isn't working. Now my PC would be ACPI since it's Dual Core X2 3800+ right? So can you please elaborate on how I fix the IRQ sharing problem?
 

Lord Evermore

Diamond Member
Oct 10, 1999
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In Device Manager, expand the listing for Computer. As long as it says ACPI Multiprocessor or Advanced Cofiguration and Power Interface PC then you're okay. Having ACPI enabled is the only way to make the OS able to handle the IRQs, rather than having the BIOS hard set them based on what slot it's in.

You say that it's detected now but the drivers won't install. Where does it show that it's detected? If you open the properties for it in Device Manager does it say that it can't find a driver, or does it say that it can't find any resources?

The hardware appears to be working okay, since some of the devices have been detected properly and drivers loaded, as shown with the MPU-401 and and Game port in Device Manager.
 
Dec 1, 2004
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Yea it says ACPI Multiprocessor PC under computer. I know it detected it because when I moved the card and rebooted, it came up with new hardware found thing.

Now under Sound, video and game controllers there's a new one that says Game Port for Creative SB Live! but when I look under the driver tab for it, it says that it's provided by microsoft.

This was detected automaticalle on reboot but it was still asking me to install the drivers for the card. So when it was asking me to locate the driver for it under add new hardware I extraced the .exe file that I downloaded from Creative's site using winRar and manually told windows to use a driver. Unfortunately it didn't work, though there's a new thing under Sound, video controllers that says Creative EMU10K1 Audio Processor (WDM)