new hd -- Ibm / Hitachi ??

[michaelh20]

Got a new HD an 80 gig WD .. now I can't even hear my hd anymore


Geez it takes a lot of time to partition 80 gigs of hard drive ......


I went for WD after I looked at the IBM website and discovered that (1) There's no advance return option listed and (2) It got eaten by Hitachi?

Is there no advance return for Hitachi/IBM or do I just need to call them up and whine at them?

Also has IBM always been Hitachi anyway or is this something new?

 

[Fencer128]

Hi,

I'm not sure what you mean by "advance return". But failing an RMA/tech support email address then - yes - I think the only way is to get an RMA is to ring them. Hitachi recently bought a controlling stake in IBM's disk business with a view to future full aquisition, which is why you're getting redirected to the new IBM/Hitachi site. Before this it was only IBM.

Good luck,

Andy

 

[Jackal&Cash]

Originally posted by: michaelh20


Is there no advance return for Hitachi/IBM or do I just need to call them up and whine at them?

Also has IBM always been Hitachi anyway or is this something new?

No more advance return, u have to ship your broken drive back to them for repair, then they will ship one back if they have it in stock. The RMA sucks now. thats why i went the WD route also.