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New Hard Drive..now system restarts

P

Payaso

Junior Member
[New to the forums!]
I have XP installed on my primary drive and just installed a Western Digital 800JB Special Edition Hard Drive...BIOS recognizes it as the primary slave and when windows loads up i get the pop-up on the taskbar saying "New Drive Detected" and the model number is listed. After about 30 seconds or so, the computer spontaneously restarts. So all I get is a glimpse of the drives (lettered a little weirdly, but still lettered), and then it restarts...then repeat...over and over.
What in the world can I do? Once I disconnect the drive, everything goes back to normal without complications. I have some ideas that I've tried but I dont want to bias any of you guys' expert notions....
Thanks in advance!
~Tony
 
How is drive jumpered as ? Turned off the automatic restart? In system, advanced, startup and recovery. Tried putting the drive on secondary?
 
The new drive is jumpered as a primary slave.
What is automatic restart? How do i "turn it off"
and my secondary cable is hooked up to the DVD rom and the CDRW drive already.

Thanks for the quick response...but yes, please tell me more about this automatic restart..

Anyone else with ideas?
~Tony
 
A few ideas:
Check the hard drive on the primary master and make sure that its jumper settings are set to Master. Some HD have a different jumper setting for Master and single drive on channel. If that is OK, I would try moving the new hard drive to slave on the secondary channel and move one of the optical drives to slave on the primary channel.
Some other thoughts... check your cable connections, PCI/AGP board connections, and processor/memory seating. It almost sounds like something is loose and causing the reboots.
If the reboots are consistantly happening when you try accessing the drive, you might try another power connection off the supply, it could have a short in it.
 
Just something to note once you get the rebooting issue resolved... I just added a new 60 gig HD to my XP using computer and you say you are getting a drive letter for your new HD you just added?

I wasnt getting a letter for mine and it turns out you have to go to My Computer & right clk it, then left clk manage, then go down and clk disk management. It takes it thru and formats and partitions the new drive and then it assigned a letter to it and I could see it then.

Just clk the "help" section and type in installing new hard drive (or something to that affect) and it will give you all the steps. Those above are just part of the steps (i forgot the rest) But, if you do have a letter alrdy and you can see it then none of this that I have typed is relevant.lol


If you need me I'll call ya.
Click to expand...
 
mbackof - i cant swap the new HD to secondary anything...the cables wont reach . The HD's are very low and the CD drives are high..i wont be able to intermix the HD and CD drive on one cable

all my cable connections are fine...i dont think there is a short..ive tried it on both power supply connections on the cable and they work fine...especially since im still able to boot on the original master

Hyperlite26 - i see the manage and format sections..but the computer is restarting on me about 30 secs after loading windows...so there is no time for me to do any of that
--
I just spent all night trying to copy all information from the original drive to the new one, and then i get some error (after 6 1/2 hrs of it)
"Reading drive 80 I/O timeout
Sector = 3671928920, Result = 2"
Im assuming the "80" refers to the new HD but anyway... When i tried to test the new HDD as having all of the data from the original...it wouldnt even boot.."System boot failure, insert disk and press ENTER" i went to BIOS and made it recognize the new drive (supposedly with all the data) as the primary master..and it recognized it..but still wouldnt boot up..

But again, the original problem is that i have my primary master in XP using FAT32 and when i add the formatted second HD (also FAT32) windows loads, then restarts automatically after approx 30 seconds..

thanks (grrrrrr)
~Tony
 
did you check if there is a jumper on your original drive that may indicate that it is meant for single-drive mode, rather that master on the ide cable?
 
Will it work if you unhook your primary drive? So just hook up the new one as master and see if you can get windows to start installing then put all back the way it was and you can format the install off your new drive. The reason I ask this is because it could be a power issue. Sometimes when you've got too many goodies in there the PSU cant take it...
-doug
 
Here's my initial thoughts...

1. Have you checked to see if the new drive would even work alone? Take out the master. Put the new drive in, jumper it correctly. Try to install XP or whatever on it. If you're lucky, the drive is bad. If you're not, then something possibly on the board is not working right.

2. Use a different cable. I don't care if you're using a brand new one....try again.

3. Take teh drive back and get a new one.

Another thing....list your system specs. IN DETAIL. Don't post for help without them 🙂 Some nForce2 boards had trouble with WD drives.
 
do you get a message that the system will reboot? or does it just stop and go back to bios?

post the full message here if possible.

 
P4 1.3 GHz
256 RDRAM
ATI 9000 Pro 64MB
60 GB Quantum Fireball AS
Windows XP Pro (upgraded from ME)
[sorry for the lack of specs earlier]

Oog - Here are the jumper settings...i searched the site and found that Single or Master would still have the same setting
Old Hard Drive Info

dmw16 and chocoruacal - Yes, Ive tried to use the new HD by itself with the XP CD in the drive, but i still get that error which i posted before
"System boot failure, insert disk and press ENTER"

chocoruacal - the reason I cannot use another cable is because the old fireball HD has 39 pins vs the new WD one which has 40 pins..So I can only use the new IDE cable that came supplied with the new HD because notihng else will fit

I will try to exchange it..but what else can i try until then? What is FDisk?
 
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