New Egg shipping

[CorCentral]

Just curious if some of you try and get shipping cost back from NewEgg since it took longer to ship the item than was stated. Have you tried to get shipping costs refunded? Did you get the refund?

I remember doing this once with Amazon but that was a high shipping cost item and took like 5days extra when I paid for the faster delivery. They refunded my shipping costs completely.

 

[BoomerD]

Did your shipping time include a weekend? Those days don't count...

 

[EagleKeeper]

The day that the order is place also may not count

 

[Akhen]

I dont think you can do much about it. I just order something from newegg on monday with regular 3 day shipping and for the first time ever it might come today, which is earlier than expected.

 

[purbeast0]

UPS only guarantee's their delivery dates on certain shipping methods. HOwever I think they guarantee it on everything except UPS ground. Also, if it said your status was "Execption" and made it take a day longer, they will not refund for that either because according to them an "Exception" is not UPS fault.

<--- no longer shops at Newegg due to them using UPS as default shippers.

 

[BoomerD]

There have been a few occasions when I ordered from them with the 3 day shipping guarantee, and got it in 2 days...should I b*tch and try to get a refund too???:roll:

 

[MangoTBG]

I've had Fedex overnight take 2 days with no luck getting refund. Whatever, that's life.

 

[jadinolf]

I live an hour and a half from newegg.

Everything is overnight.

I love it.

 

[mordantmonkey]

Originally posted by: BoomerD
There have been a few occasions when I ordered from them with the 3 day shipping guarantee, and got it in 2 days...should I b*tch and try to get a refund too???:roll:

No, they are going to call you and try to get you to pay more.

 

[JonTheBaller]

Originally posted by: purbeast0
UPS only guarantee's their delivery dates on certain shipping methods. However I think they guarantee it on everything except UPS ground. Also, if it said your status was "Execption" and made it take a day longer, they will not refund for that either because according to them an "Exception" is not UPS fault.

Hey moron, how about you look up the facts instead of spouting your mouth off? UPS guarantees delivery times on all of their services. They were the first company to offer guaranteed Ground delivery times and, unlike FedEx Ground, deliveries to residential addresses are also guaranteed.

If the package is a day late, you get a full refund. There are "exceptions," which may be weather related, you not being home to sign for it, etc.

 

[BoomerD]

Originally posted by: mordantmonkey

Originally posted by: BoomerD
There have been a few occasions when I ordered from them with the 3 day shipping guarantee, and got it in 2 days...should I b*tch and try to get a refund too???:roll:

No, they are going to call you and try to get you to pay more.

heh-heh...that would be just my luck too!!



From NewEgg's site:
"UPS 3Day - 3 business days + 24-48 hours to process the order.

Processing Time
You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. Newegg.com does not guarantee same day-shipping. Orders are not processed on weekends and holidays. "

 

[comphollic]

Originally posted by: jadinolf
I live an hour and a half from newegg.

Everything is overnight.

I love it.

I havent ordered from newegg in months, but when I did, my stuff would come next day after order was shipped because they have a warehouse in NJ. I remember when their only warehouse was in California i believe, and it would normally take about 3-4days for fedex express saver. Glad everything arrives next day for me now, but I have to pay tax now when I shop there, which is why I dont shop there as often as I used to.

 

[buck]

Originally posted by: BoomerD
There have been a few occasions when I ordered from them with the 3 day shipping guarantee, and got it in 2 days...should I b*tch and try to get a refund too???:roll:

I had the happen to me, but only when they were using fedex.

 

[Christobevii3]

The last 3 things i got from newegg with ups did the exception thing or reroute.

 

[intogamer]

Uh yeah amazon may compensate for shipping

But services are not guarenteed

 

[SparkyJJO]

It isn't newegg's fault if UPS took their time.

By the way, UPS will not deliver Saturday, and the day the item is shipped does not count.