Just ordered a Dell 8200. With coupons and rebates was only a few hundred more than if I built it myself (first time in 10 years wasn't looking forward to it). Add in a warranty, tech support, no configuration headaches, I was sold.
Bragging to my friend, he mentions that the ATI 9700 Pro requires a 300 watt power supply minimum. Checked the ATI site. Bastage was right. After much searching 8200 has a 250 watt power supply. Note they don't mention this on your order confirmation. Everything else but not the power supply.
Called Dell tech support. Indian accent, he heard the question, then said since system hasn't shipped yet he can't help me. No system number. Why listen to the question then? He than gives me an 800 number to call. The number was for QVC? WTH?
Found another number. Spoke with rep. i told him that I was concerned since I was getting a fully loaded system and planning to get another hard drive installed in the future. He talked to a tech who said "ATI and Dell have conferred and a 250 watt power supply is sufficient." I asked to get this in writing. No go. Asked to speak to a supervisor. The same rep came back and said that now he was authorized to send an e-mail.
The email:
>Mr.XXXX,
> The Dell Dimension 8200 is shipped and authorized to run
>and operate with the 128mb DDR ATI Radeon 9700 Pro with DVI and TV-Out.
>
>
>Brett Keith
>BSD E-Commerce Sales
>brett_keith@dell.com
>1-877-284-3355 Ext.61843
Not giving me that warm fuzzy feeling. So the question is with my system (see below) and the fact that I'm adding a large hard drive in the future (looking at deals now) am I going to have problems? Anyone have any experiences?
By the way there is no way to order a Dell with a larger power supply according to the rep. It can be upgraded afterward.
The system:
Dell 8200
Pentium® 4 Processor at 2.53GHz with 533MHz system bus/ 512K L2 Cache
Memory 1GB PC800 RDRAM(4x256M modules) (I know, I know)
Keyboard Dell® Enhanced Multimedia Keyboard
Monitor No Monitor
Video Card New 128mb DDR ATI Radeon? 9700 Pro Graphics Card with TV-Out and DVI
Hard Drive 40GB Ultra ATA/100 Hard Drive
Floppy Drive 3.5 in Floppy Drive
Operating System Microsoft® Windows® XP Professional
Mouse Logitech® Optical USB Mouse
Broadband Ready/ Ethernet Network Card Intel® Pro 100 M PCI Ethernet Network Card
Modem 56K PCI Data/Fax Modem
CD or DVD Drive 48x Max CD-ROM Drive
Sound Card Sound Blaster Live! Digital Sound Card
Speakers Harman Kardon HK-395 Speakers with Subwoofer
Productivity Software Microsoft® Office XP Small Business¹²
Virus Protection Norton AntiVirus? 2002, 90-day introductory offer
Digital Music Dell Jukebox powered by MusicMatch
Digital Photography Dell Picture Studio, Image Expert Standard
Limited Warranty, Services and Support Options 1 Year Limited Warranty plus 1 Year On-site Service
Internet Access Service 6 Mths of DellNet® by MSN Internet Access for Windows®XP Included
Mail-In Rebate Offer $200 Mail In Rebate (Free Memory Upgrade Offer not available)
USB 2.0 Adapter USB 2.0 PCI Card w/ 4-Ports
Power Protection Tripp Lite Internet Office 525 UPS,USB
CD or DVD Burner for 2nd bay 40x/10x/40x Max CD-RW Drive with Roxio's Easy CD Creator®
Bragging to my friend, he mentions that the ATI 9700 Pro requires a 300 watt power supply minimum. Checked the ATI site. Bastage was right. After much searching 8200 has a 250 watt power supply. Note they don't mention this on your order confirmation. Everything else but not the power supply.
Called Dell tech support. Indian accent, he heard the question, then said since system hasn't shipped yet he can't help me. No system number. Why listen to the question then? He than gives me an 800 number to call. The number was for QVC? WTH?
Found another number. Spoke with rep. i told him that I was concerned since I was getting a fully loaded system and planning to get another hard drive installed in the future. He talked to a tech who said "ATI and Dell have conferred and a 250 watt power supply is sufficient." I asked to get this in writing. No go. Asked to speak to a supervisor. The same rep came back and said that now he was authorized to send an e-mail.
The email:
>Mr.XXXX,
> The Dell Dimension 8200 is shipped and authorized to run
>and operate with the 128mb DDR ATI Radeon 9700 Pro with DVI and TV-Out.
>
>
>Brett Keith
>BSD E-Commerce Sales
>brett_keith@dell.com
>1-877-284-3355 Ext.61843
Not giving me that warm fuzzy feeling. So the question is with my system (see below) and the fact that I'm adding a large hard drive in the future (looking at deals now) am I going to have problems? Anyone have any experiences?
By the way there is no way to order a Dell with a larger power supply according to the rep. It can be upgraded afterward.
The system:
Dell 8200
Pentium® 4 Processor at 2.53GHz with 533MHz system bus/ 512K L2 Cache
Memory 1GB PC800 RDRAM(4x256M modules) (I know, I know)
Keyboard Dell® Enhanced Multimedia Keyboard
Monitor No Monitor
Video Card New 128mb DDR ATI Radeon? 9700 Pro Graphics Card with TV-Out and DVI
Hard Drive 40GB Ultra ATA/100 Hard Drive
Floppy Drive 3.5 in Floppy Drive
Operating System Microsoft® Windows® XP Professional
Mouse Logitech® Optical USB Mouse
Broadband Ready/ Ethernet Network Card Intel® Pro 100 M PCI Ethernet Network Card
Modem 56K PCI Data/Fax Modem
CD or DVD Drive 48x Max CD-ROM Drive
Sound Card Sound Blaster Live! Digital Sound Card
Speakers Harman Kardon HK-395 Speakers with Subwoofer
Productivity Software Microsoft® Office XP Small Business¹²
Virus Protection Norton AntiVirus? 2002, 90-day introductory offer
Digital Music Dell Jukebox powered by MusicMatch
Digital Photography Dell Picture Studio, Image Expert Standard
Limited Warranty, Services and Support Options 1 Year Limited Warranty plus 1 Year On-site Service
Internet Access Service 6 Mths of DellNet® by MSN Internet Access for Windows®XP Included
Mail-In Rebate Offer $200 Mail In Rebate (Free Memory Upgrade Offer not available)
USB 2.0 Adapter USB 2.0 PCI Card w/ 4-Ports
Power Protection Tripp Lite Internet Office 525 UPS,USB
CD or DVD Burner for 2nd bay 40x/10x/40x Max CD-RW Drive with Roxio's Easy CD Creator®