• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

New computer crashing during video streams

S

savage1

Junior Member
Hi guys,

Two weeks ago I took the plunge and build my first system. Despite a few hiccups, I had the machine running well until about 3 days ago, when it started crashing arbitrarily while watching video streamed from various websites (ustream, livestream, youtube). What happens is the video and sound freeze, and sometimes I'll get a brief BSOD before it reboots or shuts down.

As far as I can tell, it shouldn't be an overheating issue. I've using an antec 900 and aftermarket cooler, but this still happens even though the computer is at all stock speeds and not running anything particularly intensive.

The processor is an AMD Phenom II x4 955, gpu is HIS radeon HD5850, ram is OCZ AMD BE 2x2, and the motherboard is ASUS M4A890GTD PRO/USB3, with Windows 7.

Is there any type of diagnostic tool I can run to pinpoint where the issue is coming from? I've read various forums and topics, but there's so much information that I don't know where to start, and am quite frankly frustrated by the whole thing.

Thanks for any help.
 
Chances are it could be bad RAM...

http://www.memtest.org/

...download the executable and burn it onto a CD or install it as a bootable ISO on a thumb drive. Run the CD during the initial boot-up and have the Memtest run for several hours (or several passes). If you see any red "text" appear in the error text field, you have bad RAM stick(s). If you see red error messages with all RAM sticks installed, go through each stick (individually) and see which one(s) are the culprit.

From there you can RMA the RAM kit(s) and have the manufacturer replace them. Your random crashes could be coming from the RAM. Try it out and see what happens.
 
somethingsketchy said:
Chances are it could be bad RAM...

http://www.memtest.org/

...download the executable and burn it onto a CD or install it as a bootable ISO on a thumb drive. Run the CD during the initial boot-up and have the Memtest run for several hours (or several passes). If you see any red "text" appear in the error text field, you have bad RAM stick(s). If you see red error messages with all RAM sticks installed, go through each stick (individually) and see which one(s) are the culprit.

From there you can RMA the RAM kit(s) and have the manufacturer replace them. Your random crashes could be coming from the RAM. Try it out and see what happens.
Click to expand...
Alright, thanks, I'll give it a shot.
 
I had a problem like this once. I could play games, surf the web and etc. but whenever I watched a video, either streaming, a movie file or even an in-game movie the machine would hard-crash. I thought it might be heat - added a new fan, and it still crashed. I check the ram - it still crashed.

Turns out my power supply was failing, I popped a new one in and had no problems with it.
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top