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New build - errors with Windows Experience and Desktop Windows Manager (RESOLVED)

IllogicalGlory

Senior member
ERROR HAS BEEN RESOLVED
So, a friend of mine recently built a new computer, specs as follows:

MSI Z97 PC Mate (secondhand)
Xeon E3 something (i7-4770 without iGPU, temps fine)
16 GB Ripjaws DDR3-2400
EVGA GTX 970 (B-stock)
EVGA 600B power supply (B-stock)
Windows 7 Home premium 64-bit

We've encountered these problems
-Windows updates not installing (error message on restart, "can't apply updates, reverting")
-DWM crashing on startup (resolved by disabling DWM, but still troubling)
-Windows Experience Index crashes during D3D10 batch assessment (error log below)
-Before Windows was installed, the PC shutoff unexpectedly one time.

Tests run:
-Prime95 + Heaven (30 minutes)
-Windows Aero troubleshooter

We've tried these solutions:
-Reinstalled display drivers, tried most recent two installments.
-CHKDSK (0 errors)
-System file checker tool (no errors)
-Disabled previous Windows Experience results

Notes
-DWM error not present in safe mode boot.

Error log Desktop Windows Manager:

"Desktop Window Manager has stopped working"

Problem signature:
Problem Event Name: APPCRASH
Application Name: Dwm.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc541
Fault Module Name: nvwgf2umx.dll
Fault Module Version: 10.18.13.5906
Fault Module Timestamp: 5654a5c9
Exception Code: c000001d
Exception Offset: 0000000000a7c6b5
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: acad
Additional Information 2: acadf4d1b96644805687a6324f8706e6
Additional Information 3: 4050

Error message assessment tool:

Problem signature:
Problem Event Name: APPCRASH
Application Name: winsat.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc551
Fault Module Name: nvwgf2umx.dll
Fault Module Version: 10.18.13.5906
Fault Module Timestamp: 5654a5c9
Exception Code: c000001d
Exception Offset: 0000000000a7c6b5
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 56cc
Additional Information 2: 56cc85c9c1d4b8d04a12ac0f6367654f
Additional Information 3: 7cdf
Additional Information 4: 7cdfa4eec1a325a35aaea71cab58d1cf

winsat.log:

030201 (0844) - winsat\logging.cpp:0815: --- START 2009\7\13 22:08:30 PM ---
030232 (0844) - winsat\main.cpp:4301: Command Line = "D:\Windows\system32\winsat.exe" moobe -cancelevent 849bd0b4-8fa1-4e71-8c56-8fdbbf2e34d1 -moobegoevent 27423f94-1309-49e2-9e93-e31a7cd77d2f
030232 (0844) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occured
030357 (0844) - winsat\main.cpp:4474: > IsFormal=TRUE IsMoobe=TRUE.
030420 (0844) - winsat\main.cpp:4585: Watch dog system enabled
030420 (0844) - winsat\main.cpp:4592: Main watch dog timer set to 60.0 seconds
030638 (0844) - winsat\main.cpp:2505: > DWM not running.
031746 (0844) - winsat\syspowertools.cpp:0983: > Read the active power scheme as '381b4222-f694-41f0-9685-ff5bb260df2e'
031761 (0844) - winsat\main.cpp:2793: > power policy saved.
031886 (0844) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
031902 (0844) - winsat\main.cpp:2814: > power policy set to maximum.
032307 (0844) - d3d\dx9misc.cpp:1030: HRESULT = 8876086a
032323 (0844) - d3d\dx9misc.cpp:1030: Error: Unable to create the D3D device
032323 (0844) - d3d\dx9misc.cpp:1030: Error: Unable to check the capabilities of the video card because a d3d device could not be created
032463 (0844) - winsat\logging.cpp:1763: ERROR: pahse enter/leave imballance
032463 (0844) - winsat\main.cpp:0948: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=TRUE RanOverTs=FALSE RanOnbatteries=FALSE
032479 (0844) - winsat\main.cpp:1775: > Run Assessment features
033009 (0844) - winsat\main.cpp:1775: > Run Assessment dwm -aname DWM -time 10 -fbc 10 -disp off -normalw 12 -width 1280 -height 1024 -winwidth C(1144) -winheight C(915) -rendertotex 6 -rtdelta 3 -nolock
033150 (0844) - d3d\graphicsop.cpp:0263: Driver is not WDDM; aborting assessment.
033446 (0844) - winsat\processresults.cpp:4018: > Wrote video memory bandwidth to the registry 0
033462 (0844) - winsat\main.cpp:2037: > DWM Assessment results processing SUCCESS
033524 (0844) - winsat\processresults.cpp:4018: > Wrote video memory bandwidth to the registry 0
033540 (0844) - winsat\processresults.cpp:1274: Limiting DWM Score to 1.0 - no DX9 capability
033540 (0844) - winsat\processresults.cpp:1480: > Wrote disk score to the registry 0
033571 (0844) - winsat\main.cpp:0948: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=TRUE RanOverTs=FALSE RanOnbatteries=FALSE
033680 (0844) - winsat\processresults.cpp:1274: Limiting DWM Score to 1.0 - no DX9 capability
033696 (0844) - winsat\processresults.cpp:1480: > Wrote disk score to the registry 0
033696 (0844) - common\winsatutilities.cpp:1382: cannot access the winast API registry key; 2 The system cannot find the file specified.
033789 (0844) - winsat\main.cpp:2339: > Finalized MOOBE key
033836 (0844) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 381b4222-f694-41f0-9685-ff5bb260df2e'
033836 (0844) - winsat\main.cpp:2855: > Power state restored.
033852 (0844) - winsat\main.cpp:2873: > Not necessary to reenable EMD cache.
033945 (0844) - winsat\main.cpp:2899: INFO: DwmpRestartComposition() did not return OK!
033961 (0844) - winsat\watchdog.cpp:0311: Watch dog system shutdown
033977 (0844) - winsat\main.cpp:4909: > exit value = 0.

014820 (0836) - winsat\logging.cpp:0815: --- START 2015\12\1 21:30:37 PM ---
014820 (0836) - winsat\main.cpp:4301: Command Line = "C:\Windows\system32\winsat.exe" moobe -cancelevent aa712c63-1811-49d1-bd64-2dd097702b3c -moobegoevent 94914432-a0d3-4a90-a6dc-86d185df455e
014835 (0836) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occured
014835 (0836) - winsat\main.cpp:4474: > IsFormal=TRUE IsMoobe=TRUE.
014882 (0836) - winsat\main.cpp:4585: Watch dog system enabled
014882 (0836) - winsat\main.cpp:4592: Main watch dog timer set to 60.0 seconds
014882 (0836) - winsat\main.cpp:2505: > DWM not running.
015100 (0836) - winsat\syspowertools.cpp:0983: > Read the active power scheme as '381b4222-f694-41f0-9685-ff5bb260df2e'
015100 (0836) - winsat\main.cpp:2793: > power policy saved.
015116 (0836) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
015116 (0836) - winsat\main.cpp:2814: > power policy set to maximum.
015381 (0836) - d3d\dx9misc.cpp:1030: HRESULT = 8876086a
015381 (0836) - d3d\dx9misc.cpp:1030: Error: Unable to create the D3D device
015381 (0836) - d3d\dx9misc.cpp:1030: Error: Unable to check the capabilities of the video card because a d3d device could not be created
015381 (0836) - winsat\logging.cpp:1763: ERROR: pahse enter/leave imballance
015381 (0836) - winsat\main.cpp:0948: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=TRUE RanOverTs=FALSE RanOnbatteries=FALSE
015381 (0836) - winsat\main.cpp:1775: > Run Assessment features
015459 (0836) - winsat\main.cpp:1775: > Run Assessment dwm -aname DWM -time 10 -fbc 10 -disp off -normalw 12 -width 1280 -height 1024 -winwidth C(1144) -winheight C(915) -rendertotex 6 -rtdelta 3 -nolock
015522 (0836) - d3d\graphicsop.cpp:0263: Driver is not WDDM; aborting assessment.
015646 (0836) - winsat\processresults.cpp:4018: > Wrote video memory bandwidth to the registry 0
015646 (0836) - winsat\main.cpp:2037: > DWM Assessment results processing SUCCESS
015662 (0836) - winsat\processresults.cpp:4018: > Wrote video memory bandwidth to the registry 0
015662 (0836) - winsat\processresults.cpp:1274: Limiting DWM Score to 1.0 - no DX9 capability
015662 (0836) - winsat\processresults.cpp:1480: > Wrote disk score to the registry 0
015662 (0836) - winsat\main.cpp:0948: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=TRUE RanOverTs=FALSE RanOnbatteries=FALSE
015693 (0836) - winsat\processresults.cpp:1274: Limiting DWM Score to 1.0 - no DX9 capability
015693 (0836) - winsat\processresults.cpp:1480: > Wrote disk score to the registry 0
015693 (0836) - common\winsatutilities.cpp:1388: The error count is zero becuase the TaskErrorCount value does not exist.
015693 (0836) - winsat\main.cpp:2339: > Finalized MOOBE key
015709 (0836) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 381b4222-f694-41f0-9685-ff5bb260df2e'
015709 (0836) - winsat\main.cpp:2855: > Power state restored.
015709 (0836) - winsat\main.cpp:2873: > Not necessary to reenable EMD cache.
015709 (0836) - winsat\main.cpp:2899: INFO: DwmpRestartComposition() did not return OK!
015709 (0836) - winsat\watchdog.cpp:0311: Watch dog system shutdown
015709 (0836) - winsat\main.cpp:4909: > exit value = 0.

533024 (3532) - winsat\logging.cpp:0815: --- START 2015\12\2 17:03:03 PM ---
533024 (3532) - winsat\main.cpp:4301: Command Line = "C:\Windows\system32\winsat.exe" formal -cancelevent 13acb8f3-9910-4f0c-8ee9-b02cc47570fd
533024 (3532) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occured
533024 (3532) - winsat\main.cpp:4474: > IsFormal=TRUE IsMoobe=FALSE.
533071 (3532) - winsat\main.cpp:4585: Watch dog system enabled
533071 (3532) - winsat\main.cpp:4600: Main watch dog timer set to 600.0 seconds
533164 (3532) - winsat\main.cpp:2505: > DWM not running.
533164 (3532) - winsat\main.cpp:2470: > EMD service will be restored on exit.
533180 (3532) - winsat\syspowertools.cpp:0983: > Read the active power scheme as '381b4222-f694-41f0-9685-ff5bb260df2e'
533180 (3532) - winsat\main.cpp:2793: > power policy saved.
533195 (3532) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
533195 (3532) - winsat\main.cpp:2814: > power policy set to maximum.
534007 (3532) - winsat\logging.cpp:1763: ERROR: pahse enter/leave imballance
534007 (3532) - winsat\main.cpp:0948: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
534007 (3532) - winsat\main.cpp:1775: > Run Assessment features
534069 (3532) - winsat\main.cpp:1775: > Run Assessment dwm -aname DWM -time 10 -fbc 10 -disp off -normalw 12 -width 1280 -height 1024 -winwidth C(1144) -winheight C(915) -rendertotex 6 -rtdelta 3 -nolock
546377 (3532) - winsat\processresults.cpp:4018: > Wrote video memory bandwidth to the registry 115972000
546377 (3532) - winsat\main.cpp:2037: > DWM Assessment results processing SUCCESS
546377 (3532) - winsat\main.cpp:1775: > Run Assessment d3d -aname Batch -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(10) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
552134 (3532) - winsat\main.cpp:1775: > Run Assessment d3d -aname Alpha -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(75) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
557890 (3532) - winsat\main.cpp:1775: > Run Assessment d3d -aname Tex -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -texshader -totaltex 10 -texpobj C(4) -rendertotex 6 -rtdelta 3
565160 (3532) - winsat\main.cpp:1775: > Run Assessment d3d -aname ALU -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -alushader -totaltex 10 -texpobj C(1) -rendertotex 6 -rtdelta 3
571166 (3532) - winsat\main.cpp:1775: > Run Assessment d3d -dx10 -aname Batch -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(10) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)

497393 (3864) - winsat\logging.cpp:0815: --- START 2015\12\2 17:19:40 PM ---
497393 (3864) - winsat\main.cpp:4301: Command Line = "C:\Windows\system32\WinSat.exe" features -xml features.xml
497393 (3864) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occured
497393 (3864) - winsat\main.cpp:2505: > DWM not running.
497409 (3864) - winsat\syspowertools.cpp:0983: > Read the active power scheme as '381b4222-f694-41f0-9685-ff5bb260df2e'
497409 (3864) - winsat\main.cpp:2793: > power policy saved.
497424 (3864) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
497424 (3864) - winsat\main.cpp:2814: > power policy set to maximum.
497721 (3864) - winsat\logging.cpp:1763: ERROR: pahse enter/leave imballance
497721 (3864) - winsat\main.cpp:0948: > IsOfficial=TRUE IsFormal=FALSE IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
497721 (3864) - winsat\main.cpp:1775: > Run Assessment features
497799 (3864) - winsat\processresults.cpp:1480: > Wrote disk score to the registry 0
497799 (3864) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 381b4222-f694-41f0-9685-ff5bb260df2e'
497799 (3864) - winsat\main.cpp:2855: > Power state restored.
497799 (3864) - winsat\main.cpp:2873: > Not necessary to reenable EMD cache.
497814 (3864) - winsat\main.cpp:4909: > exit value = 0.

497861 (1816) - winsat\logging.cpp:0815: --- START 2015\12\2 17:19:40 PM ---
497861 (1816) - winsat\main.cpp:4301: Command Line = "C:\Windows\system32\WinSat.exe" features -xml features.xml
497861 (1816) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occured
497861 (1816) - winsat\main.cpp:2505: > DWM not running.
498235 (1816) - winsat\syspowertools.cpp:0983: > Read the active power scheme as '381b4222-f694-41f0-9685-ff5bb260df2e'
498235 (1816) - winsat\main.cpp:2793: > power policy saved.
498251 (1816) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
498251 (1816) - winsat\main.cpp:2814: > power policy set to maximum.
498516 (1816) - winsat\logging.cpp:1763: ERROR: pahse enter/leave imballance
498516 (1816) - winsat\main.cpp:0948: > IsOfficial=TRUE IsFormal=FALSE IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
498516 (1816) - winsat\main.cpp:1775: > Run Assessment features
498579 (1816) - winsat\processresults.cpp:1480: > Wrote disk score to the registry 0
498594 (1816) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 381b4222-f694-41f0-9685-ff5bb260df2e'
498594 (1816) - winsat\main.cpp:2855: > Power state restored.
498594 (1816) - winsat\main.cpp:2873: > Not necessary to reenable EMD cache.
498594 (1816) - winsat\main.cpp:4909: > exit value = 0.

682597 (3672) - winsat\logging.cpp:0815: --- START 2015\12\2 17:22:45 PM ---
682597 (3672) - winsat\main.cpp:4301: Command Line = "C:\Windows\system32\winsat.exe" formal -cancelevent f92b2721-4b2b-4b8e-9530-a41375f86b49
682613 (3672) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occured
682613 (3672) - winsat\main.cpp:4474: > IsFormal=TRUE IsMoobe=FALSE.
682660 (3672) - winsat\main.cpp:4585: Watch dog system enabled
682660 (3672) - winsat\main.cpp:4600: Main watch dog timer set to 600.0 seconds
682769 (3672) - winsat\main.cpp:2505: > DWM not running.
682769 (3672) - winsat\main.cpp:2470: > EMD service will be restored on exit.
682878 (3672) - winsat\syspowertools.cpp:0983: > Read the active power scheme as '381b4222-f694-41f0-9685-ff5bb260df2e'
682894 (3672) - winsat\main.cpp:2793: > power policy saved.
682894 (3672) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
682894 (3672) - winsat\main.cpp:2814: > power policy set to maximum.
683721 (3672) - winsat\logging.cpp:1763: ERROR: pahse enter/leave imballance
683721 (3672) - winsat\main.cpp:0948: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
683721 (3672) - winsat\main.cpp:1775: > Run Assessment features
683767 (3672) - winsat\main.cpp:1775: > Run Assessment dwm -aname DWM -time 10 -fbc 10 -disp off -normalw 12 -width 1280 -height 1024 -winwidth C(1144) -winheight C(915) -rendertotex 6 -rtdelta 3 -nolock
695124 (3672) - winsat\processresults.cpp:4018: > Wrote video memory bandwidth to the registry 116177000
695124 (3672) - winsat\main.cpp:2037: > DWM Assessment results processing SUCCESS
695124 (3672) - winsat\main.cpp:1775: > Run Assessment d3d -aname Batch -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(10) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
700818 (3672) - winsat\main.cpp:1775: > Run Assessment d3d -aname Alpha -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(75) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
706559 (3672) - winsat\main.cpp:1775: > Run Assessment d3d -aname Tex -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -texshader -totaltex 10 -texpobj C(4) -rendertotex 6 -rtdelta 3
712425 (3672) - winsat\main.cpp:1775: > Run Assessment d3d -aname ALU -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -alushader -totaltex 10 -texpobj C(1) -rendertotex 6 -rtdelta 3
718369 (3672) - winsat\main.cpp:1775: > Run Assessment d3d -dx10 -aname Batch -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(10) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)

Thanks for any help!
 
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