So much fail today. So here is the story:
On launch day I showed up at the store to preorder the Iphone 4S, they had just opened 30 mins before hand. Right away they said it would be 1-2 weeks after the release date. I said fine because I did not think I would get one on launch day.
Fast forward to today, I go in to ask about my order. Maybe I could get it if they had extra. They tell me they have plenty of iPhone 4s 64GBs. (what I preordered) Awesome! So I can get one? NO. You preordered we have to wait for your phone to come in. What?! Ok well let me cancel my preorder and get one of the ones you have in stock. Nope, can't do that either. Their reason? Because your phone is already reserved and on its way. Oh so it shipped? Nope. Its just reserved in their system and they CANNOT cancel it. Wow so I MUST wait until it comes in in 1-2 weeks. Had I known that I wouldn't have preordered and waited until today to get it! Thanks ATT.
On launch day I showed up at the store to preorder the Iphone 4S, they had just opened 30 mins before hand. Right away they said it would be 1-2 weeks after the release date. I said fine because I did not think I would get one on launch day.
Fast forward to today, I go in to ask about my order. Maybe I could get it if they had extra. They tell me they have plenty of iPhone 4s 64GBs. (what I preordered) Awesome! So I can get one? NO. You preordered we have to wait for your phone to come in. What?! Ok well let me cancel my preorder and get one of the ones you have in stock. Nope, can't do that either. Their reason? Because your phone is already reserved and on its way. Oh so it shipped? Nope. Its just reserved in their system and they CANNOT cancel it. Wow so I MUST wait until it comes in in 1-2 weeks. Had I known that I wouldn't have preordered and waited until today to get it! Thanks ATT.
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