Never again will I visit walmart

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DaviDaVinci

Golden Member
Dec 28, 2000
1,345
0
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Originally posted by: TwinkleToes77
I was at walmart yesterday where the Customer Service is non existent. I was looking to buy a tray stand that i needed for last nights dinner and there were a few of them back there in the furniture department but not one of them had a sticker or a sku or ANYTHING on them. Now.. knowing if I went and got in line with the stand I would hold up everyone else so I asked for help in that department and NO ONE came even after 15 minutes. So I finally just grabbed the tray and went to the check out. I kindly told the lady that it didnt have a sticker or anything on it and that I waited back there for a long time. So she picks up the phone and pages someone from furniture a total of 4 TIMES, 10 minutes. By this time the line is like super duper long. And she proceeds to void my transaction, push me aside and check everyone else out in the line. While shes doing that I ask her what she needs in order to ring out the item and she says I cant do it, it's against company policy/procedure something like that. ( I was more than willing to help out) So after she gets everyone checked out in her lane she runs to the furniture department and then I wait another 10 minutes for her to come back! Total time there 35 minutes. Total items purchased 2 (the tray and then while waiting forever I bought a pack of gum at the checkout)

I know at my wally world if I just tell them a figure, and if sounds resonable to them, they'll just take my word for it and ring it up.

Employess don't give a sh1T at wally world because the managers there are just incompetent. Back in high school my friends worked there and always complained how the managers didn't do sh!t but complain. The employees would then be in a bad mood. Thus the bad service.

I prefer Target myself but the selection is much smaller at target. I go back and forth since they're only 1/8 of a mile apart in my city.
 

Vic

Elite Member
Jun 12, 2001
50,422
14,337
136
Originally posted by: amdskip
I'd like to see some of you go work retail and see how customers suck.
Never an excuse. Don't like it, get a job doing something else.
 

Never an excuse. Don't like it, get a job doing something else.
Exactly.
I notice that clerks and other low end job holders are being more pricky as time goes on.
Looking back on my days as a entry level wage maker, I was never that disrespectful to customers or my workplace.

Do these kids expect more? It's not like they are doing anything a 1 armed chimp on heroin can't do.
 

RossMAN

Grand Nagus
Feb 24, 2000
79,057
446
136
I prefer Target stores.

They're a lot less busy, the prices are about the same, the stores are cleaner and the employees aren't as bitchy.
 

lokiju

Lifer
May 29, 2003
18,526
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I'll have to agree that I've noticed the quality of service at Wal-Mark go down hill ever since it was bought out after the death of Sam Walton. Sad to see him go, he always made sure that Wal-Mart was clean, friendly and with nice people that worked there. Just like how Disney went down hill after Walt Disney died. So sad to see such great companies and ideas go down the drain just so the new owners can make a few more bucks.
 

Vic

Elite Member
Jun 12, 2001
50,422
14,337
136
Originally posted by: SammySon
Never an excuse. Don't like it, get a job doing something else.
Exactly.
I notice that clerks and other low end job holders are being more pricky as time goes on.
Looking back on my days as a entry level wage maker, I was never that disrespectful to customers or my workplace.

Do these kids expect more? It's not like they are doing anything a 1 armed chimp on heroin can't do.
It's not that, it's the way these snots are raised and treated nowadays.
For example, when I worked restaurant in high school years ago, I knew that if I was rude to a customer and they complained that I would be fired. No ifs, ands, or butts about it. I remember working as a pizza delivery driver, and the boss called at 11:55 on a Saturday night (we closed at midnight) as a customer ordering a pizza. The other driver who answered wanted to leave early that night, so he told the "customer" (he didn't know it was the boss) that we were closed. He was fired on the spot -- "We take orders until midnight, like it or leave it". And that was just how things were everywhere back then.

Fast forward to today. A clerk at Wal-Mart can be insulting and surly to a customer, the customer can complain to a manager, and nothing happens. A kid behind the counter at Best Buy can keep me waiting for 20 minutes talking to his girlfriend on the phone, I complain to a manager, and nothing happens (true story). Hungry after "U-cutting" my Christmas tree on Saturday, I can go through the drive-thru at Arby's and be kept waiting for 15 minutes (with cars in front and behind me so I couldn't get out) while the manager argues with his girlfriend on the phone (per the employee who finally helped us, this was the Arbys in Willsonville, OR this Sat 12/6 at 3pm <^> ) and nothing happens.
Except we, the customers, who through our purchases pay their fscking paychecks that feeds their fscking family, are kept waiting and treated with absolute rudeness without apology.
 

KarenMarie

Elite Member
Sep 20, 2003
14,372
6
81
I lived in Nashville, TN for 5 years and was in Wal-Mart all the time. Nice big, clean stores open 24/7/364 1/2. And friendly ppl. from the minute you walk in the door and someone greets you with a smile and a wagon. Helpful staff and well mannered cashiers.... ahhhh those were the days.

now I live in Northern NJ and there is only one wal-mart within 25 miles from me. It is filthy, shelves are always empty, the girl at the door is either filing her nails or on her cell phone every time we go, no one speaks english, and no one cares if we find what we want or not. The cashiers...Ha, they hate their job and it is so obvious. And there is never a manager around. Ever.

Like I said, that is the only Wal-Mart within 25 miles, so once a fortnight, we drive to the stores that are 25+ miles away and make a day trip out of it. Dinner, shopping, wal-mart.

oh yea... anyone else remember when wal-mart proudoly displayed the MADE IN THE USA signs all over the store?

Ha!

 

CPA

Elite Member
Nov 19, 2001
30,322
4
0
My WalMart just installed self-serve checkout registers. Plus they man them with 2 employees to make sure people are using them right. I use them whenever possible because it's much quicker.
 

teddymines

Senior member
Jul 6, 2001
940
0
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Those wal-mart commercials where they show clean stores, smiling associates, and happy shoppers is complete crap. It is impossible to find someone, the stores are filthy, and the overall service is lousy.
 

johnjbruin

Diamond Member
Jul 17, 2001
4,401
1
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i have never stepped inside a walmart.
might go someday... first i need to find out where the nearest one is.
 

amdskip

Lifer
Jan 6, 2001
22,530
13
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Originally posted by: CPA
My WalMart just installed self-serve checkout registers. Plus they man them with 2 employees to make sure people are using them right. I use them whenever possible because it's much quicker.
These registers are a company experiment. Something like a couple hundred stores got them. I've used them and I'm very impressed.

 

Bryophyte

Lifer
Apr 25, 2001
13,430
13
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If I want the last item from a shelf and it doesn't have a tag on it, I usually snag the shelf tag/sticker and bring it with me. Sometimes pisses off the clerk, but I never have to wait. My problem is that I often don't notice that the item is missing a tag.

Edit: this was a belated response to Twinkletoes77
 

datagirl7

Junior Member
Apr 18, 2000
14
0
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Originally posted by: blazert40
I'll have to agree that I've noticed the quality of service at Wal-Mark go down hill ever since it was bought out after the death of Sam Walton. Sad to see him go, he always made sure that Wal-Mart was clean, friendly and with nice people that worked there. Just like how Disney went down hill after Walt Disney died. So sad to see such great companies and ideas go down the drain just so the new owners can make a few more bucks.


Not to mention that when Sam was around, one of Walmarts slogans was something like "buy us" because their products were made in the usa. Now it seems that much of their inventory is made in China and other countries but they never publicized that change.
 

Goth

Senior member
Oct 22, 2001
356
0
0
Originally posted by: datagirl7

Not to mention that when Sam was around, one of Walmarts slogans was something like "buy us" because their products were made in the usa. Now it seems that much of their inventory is made in China and other countries but they never publicized that change.

I had to stop by Wal-Fart last night as my local Kroger (where I shop for 90+% of my groceries) didn't have a few grocery items I needed. I avoid Wal-Fart as much as possible as the majority of the employees are clueless and a good portion of the clientele gets on my nerves, especially those there on the weekends to buy their beer and chips during college football and/or Nascar season who also enjoy pushing/driving their carts like a race car. Anyway, there was a sign in the grocery area with something like "Say thanks to our hard working US workers that provide many of your goods". Ha! Not in Wal-Fart, 80+% of their stuff is cheap imported crap. Like datagirl7 said, when Sam Walton passed away, the "Made in the USA" slogan and signs quickly disappeared from the stores.