Originally posted by: TwinkleToes77
I was at walmart yesterday where the Customer Service is non existent. I was looking to buy a tray stand that i needed for last nights dinner and there were a few of them back there in the furniture department but not one of them had a sticker or a sku or ANYTHING on them. Now.. knowing if I went and got in line with the stand I would hold up everyone else so I asked for help in that department and NO ONE came even after 15 minutes. So I finally just grabbed the tray and went to the check out. I kindly told the lady that it didnt have a sticker or anything on it and that I waited back there for a long time. So she picks up the phone and pages someone from furniture a total of 4 TIMES, 10 minutes. By this time the line is like super duper long. And she proceeds to void my transaction, push me aside and check everyone else out in the line. While shes doing that I ask her what she needs in order to ring out the item and she says I cant do it, it's against company policy/procedure something like that. ( I was more than willing to help out) So after she gets everyone checked out in her lane she runs to the furniture department and then I wait another 10 minutes for her to come back! Total time there 35 minutes. Total items purchased 2 (the tray and then while waiting forever I bought a pack of gum at the checkout)
It's like a black hole, unavoidable... :QOriginally posted by: redly1
I bet you'll go back to Walmart
Never an excuse. Don't like it, get a job doing something else.Originally posted by: amdskip
I'd like to see some of you go work retail and see how customers suck.
Exactly.Never an excuse. Don't like it, get a job doing something else.
It's not that, it's the way these snots are raised and treated nowadays.Originally posted by: SammySon
Exactly.Never an excuse. Don't like it, get a job doing something else.
I notice that clerks and other low end job holders are being more pricky as time goes on.
Looking back on my days as a entry level wage maker, I was never that disrespectful to customers or my workplace.
Do these kids expect more? It's not like they are doing anything a 1 armed chimp on heroin can't do.
These registers are a company experiment. Something like a couple hundred stores got them. I've used them and I'm very impressed.Originally posted by: CPA
My WalMart just installed self-serve checkout registers. Plus they man them with 2 employees to make sure people are using them right. I use them whenever possible because it's much quicker.
Originally posted by: blazert40
I'll have to agree that I've noticed the quality of service at Wal-Mark go down hill ever since it was bought out after the death of Sam Walton. Sad to see him go, he always made sure that Wal-Mart was clean, friendly and with nice people that worked there. Just like how Disney went down hill after Walt Disney died. So sad to see such great companies and ideas go down the drain just so the new owners can make a few more bucks.
Originally posted by: datagirl7
Not to mention that when Sam was around, one of Walmarts slogans was something like "buy us" because their products were made in the usa. Now it seems that much of their inventory is made in China and other countries but they never publicized that change.
