Never again will I buy from Maxtor

[Winchester]

I bought 3 identical 120gb hard drives from Staples during a Hot Deal almost 2 years ago (120GB for $50). All which had a 3 year warranty. I had all 3 in my computer but never used the 3rd, but I starting backing up my data to it and it immediately started clicking and crashing my computer. I had to do the freezer trick to get the info off of it. Anyway, I call to have it RMAed and they say it has a 1 (one) year warranty, WTF! They will not replace it. 1 of the 3 drives now shows to have a 3 year warranty. It was manufactured in 2002, the other 2 in 2003. I bought the drives 19 days after they were made. I sent them 1 receipt from the 3 luckily from rebate scans. No good, they need all 3 receipt to do anything. :|

Cliff Notes:

Bought 3 identical drives, 3 year warranty
1 drive goes exorcist on me. Now shows 1 year warranty.
They wont do jack (#@&$@#&

 

[Budmantom]

It's the luck of the draw, IBM, WD and Maxtor have had their problems.


Tom

 

[Mo0o]

Maxtor will definitely reel from the lack of your business

 

[Winchester]

Actually I am a parts buyer, so they actually might

 

[FFactory0x]

Maxtor is awesome. Every hd fails sometime. I have never seen this though. My 7 gb maxtor in my old old p60 still runs fine. I mean my brothers new 160gb hitachi went down the other day 1 month after installation.Its luck of the draw just like any other componant

 

[mrrman]

I have been fortunate, have 7 maxtors from 120-250 gig and they all work fine.

 

[RagingBITCH]

I feel the same way about WD

https://www4.maxtor.com/en/sup..._serial_number.cfm?dt=

What does that say your warranty is?

 

[Winchester]

It says 1 year online now, it said 3 the day that I bought them.

I had the same problem with WD, which is why I bought maxtor, now on to seagate

 

[HardcoreRobot]

more for me!

if everyone listened to all the HD rants, no one would ever buy a HD

the warranty thing is messed up though. box/manual with warranty on it + receipt?

 

[MX2]

Originally posted by: Budmantom
It's the luck of the draw, IBM, WD and Maxtor have had their problems.


Tom

Well said

 

[Megatomic]

Maxtor is my favorite HDD manu. I've had nothing but excellent service from them when I've had problems.

 

[Bateluer]

I didn't buy Maxtor for several years, since I had serious problems with one of their 4GB drive. This was back when 4GB was a LOT of space. 3 replacement drives failed within a few days of installation. In the end, I gave up and bought an 8GB WD drive, which still resides in my little brother's computer.

Last year, I rolled the dice and bought another maxtor drive, an external 250GB. Its on its last legs. Actually had to do the freezer trick myself. I gave Maxtor multiple chances, and they blew it every time.

In other news, this tax return season, I'm getting two 300GB Seagates with 5 year warranties.

 

[m4ch0dude]

I had two 80 gig maxtors fail in one month, so now I'm using Samsung HD's. Hope they dont suddenly change 3yr warranty to 1 yr

 

[Doggiedog]

Originally posted by: FFactory0x
Maxtor is awesome. Every hd fails sometime. I have never seen this though. My 7 gb maxtor in my old old p60 still runs fine. I mean my brothers new 160gb hitachi went down the other day 1 month after installation.Its luck of the draw just like any other componant

The Hitachis are IBM so that probably explains why it broke.

That said, my Maxtor 120Gb drive also gave out recently. Now I'm down to just Seagate as a reliable manufacturer. Once my Seagates go, I'll probably start the list all over again.

 

[dman]

If you were using the 3rd drive only for backup, and it had problems, why did you need freezer trick to get data off of it, it was on another drive? Or did you mean archiving your data to it?

 

[Winchester]

I took the drive out to back up another computer.