Network Printer on XP Home laptop doesn't connect after reboot

PingSpike

Lifer
Feb 25, 2004
21,758
603
126
I'm stuck on this one. We've got a canon Image Runner that our win2k3 domain controller acts as a print server for. Most of our machines are win2k professional and I add the printer and its fine.

One woman uses her laptop, which has XP Home on it. Of course XP Home doesn't connect to a domain, but I can still map a few network drives, and if I type the network address for the printer in while adding it, it pulls down the drivers and prints fine.

But when she reboots, its a no go. The printer status says something about "access being denied" and attempting to print to it results in the oh so useful "printer error" dialog box. Deleting and re-adding the print fixes the problem, until it is rebooted again.

WTF?
 

redbeard1

Diamond Member
Dec 12, 2001
3,006
0
0
You need to have a user name and password everytime you try and connect to the domain, connecting to a printer included. Upgrading her to XP pro may be the best thing to do.
 

PingSpike

Lifer
Feb 25, 2004
21,758
603
126
Originally posted by: redbeard1
You need to have a user name and password everytime you try and connect to the domain, connecting to a printer included. Upgrading her to XP pro may be the best thing to do.

Yeah, ideally she would have pro...and for the record, she asked me about what she should get for a laptop for work before she bought it. I said "Make sure it has XP Pro, not home, and try to get one with 512mb of ram because they usually short change you on that."

The laptop has XP Home and 256mb of ram. :roll:

I don't understand why it doesn't save the login/pass/credentials for the printer. I checked the "save username and pass" box when I set it up, and the mapped network drives reconnect without any trouble. (Although, I think they have the red X on them until you double click them, but that happens will all machines sometimes, I think its a MS bug.)

Any ideas for some kind of hack to just make her happy? Its her home laptop so I'm not going to blow my budget putting XP pro on it.