Network Drive Freezing Up Explorer

[kh4130]

We have 1 user here that has a problem with only 1 network drive, all other drives are fine. When the user tries to open our network drive he gets the searching flashlight and a few seconds later explorer freezes up. This problem only happens with this 1 network drive, the largest of them all.

I seem to remember something about XP keeping a copy of folder/files locally in a cache for network drives, am I wrong? If not, is there a way to clear this cache? Can you think of anything else that could be causing this problem.

Running a MBAM scan; however, everything else is working fine.

 

[seepy83]

If Offline Files is enabled on that Drive/Folder, then there is a local copy of it. The Offline Files cache can be completely cleared (Microsoft calls this reinitialized) by going to Control Panel -> Folder Options -> Offline Files tab -> hold down ctrl+shift and click the Delete Files button. I usually do this with the computer Offline (i.e. disable the NIC) so that I am confident that Windows won't do anything funny like delete the Network copies of the files.

I don't know if this will fix your problem, but it's worth a shot. Honestly, the only time I've had to use this is if a user had some offline files from an old server and was getting sync errors because that location doesn't exist anymore.