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Network connection problem

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pepegot1

Junior Member
Netgear could not solve this problem. I have three home networked computers, a laptop and two desktops running Windows 7, 64 bit. The desktops are ethernet connected to a netgear router and the laptop is a wireless job. The three computers can all communicate with each other except for one scenario. When I turn on the laptop, I am connected to the internet. However, if a specific computer is turned at the same time with the laptop, the laptop loses its internet connection. The other desktop does not cause the problem. Windows troubleshooter was useless. The router has been replaced twice and a new modem installed. The computer causing the problem is new and has two adapters, both tried without result. Any ideas on how to fix it would be appreciated.
 
What does the laptop show for the IP address when it happens ?
What does the router's logs show when that happens ?
 
Problem solved. I entered Netgear setup and opened 'attached devices." Then I went to "access control". Then I opened "allowed devices not currently connected." I found the computer that was causing the problem because it was not allowed. I changed that and now no disconnect when the laptop and a ethernet computer are on line. Simple soluion!
That goes to show you how technically inept these Netgear & HP techs are. I had to figure it out myself.
 
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