Netgear RT314 and Charter Cable

[tm37]

I am trying to get my RT314 router to work with my Charter Cable. I did the Setup EXACTLY as discribed on the Website for charter.

CPU can talk to router, CPU can talk to cable modem (with router taken out). Both Cat 5 cables work CPU to cable modem.

Anyone have any ideas?


Netgear tech support is horrid!

tech support thread


Any ideas would be helpful.

Thanks in advance.

 

[spidey07]

maybe you need to have the router "clone" the MAC address of your NIC?

what OS you running? if 9x then run "winipcfg" and write down the MAC address of your network card. if 2K/NT then run ipconfig/all to retrieve the MAC.

then go into your netgear setup and put that MAC address in...i'm not familiar with netgear but alot of broadband providers provision your service to the MAC address of your nic.

I saw your other thread in OT, you'll get lots of help here. Maybe provide a very specific description of your problem and the steps you've tried so far.

<edit> MAC address or physical address will be of the form 08-00-2C-87-3F-BD

 

[tm37]

Netgear allows you to Spoof the NIC id. I did that and still no go.

 

[spidey07]

reset the router to defaults and try again? make sure you put the mac address in the right format and double check?

when the router is up can you ping by IP address? (216.151.100.125 is the forums)
Can you ping by name and get name resolution?

 

[drquest]

Try power cycling both the router and the cable modem at the same time. The cable modems needs to learn the mac address of the router and power cycling both will cause the router to broadcast it and the modem to grab it.

mrpeabody

 

[her209]

possible problems with spoofing ip addresses is that the RT314 has built-in DHCP Server built in so (if Charter checks for your ethernet MAC address) then it maybe getting the wrong computer's ethernet MAC address.

I assume that Cable is "always" on... meaning no dial-up necessary like DSL? For DSL, RT314 has to dial and log onto the account before internet access is established, i.e. the computer cannot dial up behind the RT314.