Netflix license error

angminas

Diamond Member
Dec 17, 2006
3,331
26
91
So, on my newish computer running fully patched Windows 8.1 and IE 11, I occasionally get this error:

https://help.netflix.com/en/node/12399


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Netflix Windows 8 Error H7022-1453


The error H7022-1453 in Windows 8 when trying to stream Netflix is caused by an issue with the playback licenses that allow the content to be played on your device. To resolve this error, follow the troubleshooting steps below.







Delete Protected Media Playback licenses


1.Open the Internet Explorer App from the Windows 8 Metro interface. ◦If the app keeps opening in Desktop Mode, right click on the browser tab title and select Open in Immersive Browser.

2.Open the Charms bar.
3.Select Settings.
4.Click Privacy. If Privacy is missing: 1.Switch from the Metro Mode to Desktop Mode.
2.Open Internet Explorer.
3.In Internet Explorer, select the gear icon () or Tools or from the upper-right corner of the window.
4.Select Internet Options.
5.Click the Programs Tab.
6.Uncheck Open Internet Explorer tiles on the desktop.
7.Switch Back to Metro Mode.
8.Open Internet Explorer app.
9.Open the Charms bar.
10.Select Settings.
11.Click Privacy.

5.Scroll down to the Protected Media Playback section and verify that it is enabled.
6.Delete Protected Playback Licenses.
7.Reboot your computer.
8.Once your computer has restarted, try to stream your movie or TV show again.

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Will doing this cause me trouble with, say, the videos I've bought from Amazon? Is there another option? I know very little about licensing.

Thanks!