Question NEED URGENT ASUS Chromebook Tech God please - RE: ASUS C213 Chromebook - needing help with Power fail issue

Techiehobby1

Member
Jun 20, 2023
33
1
16
I have a friend of the families ASUS C213 Chromebook (The flip / touchscreen with the robust casing).

I was asked to swap out the battery because it wasn't holding charge long enough.

I safely "using the ESD, and Dangerous goods procedures" removed the old battery. On visual inspection I noted that one of the Cells had swollen up to point of almost bursting.

Very carefully swapped it for a new one, but now all I get is a constant flashing AMBER LED.

Things I have tried:
1) Plugging the OEM USB-C charger pack and leaving for 30 mins to 2 Hrs,
2) Leaving connected to USB-C for 12Hrs,
3) Disconnected the USB-C charger, and plug it back in, then disconnected it again a further 4 times,
4) Held the Power button for 10 seconds,
5) Disconnected the USB-C charger and the battery, then held the Power button for 20 seconds before plugging the battery back in.

6) I have even just tried to connect the USB-C WITHOUT a battery installed but...

I get NO display on screen.

I also read somewhere, to do a Hard Reset, but I do not see anything on display.


Any help would be kindly appreciated....

I could really do with the Boardview file or Schematic diagram if at all available (or one of similar model which uses the same Motherboard, because I might need to check for some points on the board for possible shorts

Thanks again
 
Dec 10, 2005
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Looking online, saw some stuff that suggested you should check the battery connection, or do a power + refresh key thing:

Connect the charger to the Chrome OS device.
Hold the power button + Refresh key and remove the power adaptor as they keep holding on to those buttons.
Wait for 1 minute.
Press the power button to test the device.
Note: The power LED should not blink and the device should not turn on.
Connect the power adaptor and monitor the LED colour. The device should try to turn on and the LED should blink or have a solid colour.
 

Techiehobby1

Member
Jun 20, 2023
33
1
16
Looking online, saw some stuff that suggested you should check the battery connection, or do a power + refresh key thing:

Connect the charger to the Chrome OS device.
Hold the power button + Refresh key and remove the power adaptor as they keep holding on to those buttons.
Wait for 1 minute.
Press the power button to test the device.
Note: The power LED should not blink and the device should not turn on.
Connect the power adaptor and monitor the LED colour. The device should try to turn on and the LED should blink or have a solid colour.
@Brainonska511
Thank you so much. That procedure seemed to do the trick.
 
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