Need suggestions on how to deal with AT&T

[Dari]

Originally posted by: aplefka

Originally posted by: Dari

Originally posted by: aplefka
I was really hoping to hear that someone else was suffering from subpar U-verse internet and wanted to know what course of action to take.

Guess I'll still be making that phone call today now.

Also, not that I understand why it takes a credit check to resume service, especially on an already established account, but beyond that what's the problem here? One credit check isn't going to hurt anything. If your attitude was slightly less "asshole" and slightly more just "concerned customer" I bet you'd get further.

Where do you see me being an asshole, asshole? If a someone refuses a request, that refusal should be honored. The phantom umbrage you guys are feeling here is beyond comprehension. Nowhere was there any disrespect towards AT&T. And a credit check may be nothing but integrity is important.

:roll:

Definitely a mature response. I didn't say you were an asshole, I said that's the attitude you seem to have towards the matter. Furthermore, I agreed with you in that it's completely unnecessary to do a credit check on an account that's already been established.

It's clear now though that you ARE most likely an asshole, since you attack even those agreeing with you, and chances are AT&T probably already tried to help but you were too busy complaining to get it figured out. Thanks for being the guy who pisses off the customer support people so they treat those of us who aren't dicks like we are.

I gave the response I felt you deserved.

 

[aplefka]

Originally posted by: Dari
Where do you see me throwing a fit, genius? Please go back and read what I wrote before making yourself look more like an idiot. I swear, what I would give to have you say this to my face. lol.

This post right here reminds me of what it was like to be in high school. That's cute. You're such al tough guy, talking shit on the internet to people trying to help you and saying you wish this was face to face.

Fact of the matter is if I saw you giving this much shit to an AT&T person I'd step in and tell you to shut the hell up. You're incredibly disrespectful and based on your responses to a few posts that were only slightly critical you've got all the maturity of a 16 year old.

 

[Dari]

Originally posted by: aplefka

Originally posted by: Dari
Where do you see me throwing a fit, genius? Please go back and read what I wrote before making yourself look more like an idiot. I swear, what I would give to have you say this to my face. lol.

This post right here reminds me of what it was like to be in high school. That's cute. You're such al tough guy, talking shit on the internet to people trying to help you and saying you wish this was face to face.

Fact of the matter is if I saw you giving this much shit to an AT&T person I'd step in and tell you to shut the hell up. You're incredibly disrespectful and based on your responses to a few posts that were only slightly critical you've got all the maturity of a 16 year old.

Don't take my musings too personal. It is the internet, afterall.

 

[Muadib]

Originally posted by: Dari
What I don't understand is if they have the right, why would they ask for permission? And if they were given a firm negative, why do it against the customer's will?

Why create a scenerio if you don't need prior approval? It doesn't make much sense. It isn't the credit check that has me bothered, it's the fact that they did it without the approval of the customer. It doesn't matter if it was a hard or soft pull, they should be adhere to the customer's wishes. They simply could've told her that they couldn't go further without the check and I'm sure she would've relented. But they didn't.

I hear you, but I can't answer that. Maybe the person she dealt with was new, and didn't really know at&t's policy. Maybe the feedback person who called assumed they ran her credit, because that's the norm. At this point neither you or your friend really don't know if they did or not.

I know this is the internet age, but crap like this still take a while to show up. Why not wait & see what actually happened before getting your panties in a bunch?

 

[LikeLinus]

Originally posted by: Dari

Originally posted by: LikeLinus

Originally posted by: Dari

Originally posted by: LikeLinus

Hey idiot, here's an option. TAKE YOUR BUSINESS ELSEWHERE. You say AT&T loses nothing? If you leave them as a customer, they lose a paying customer. All they did to this other person was a credit check. Seriously, big fucking deal. The sad thing is, it's not even your credit and you're crying us a river on here and getting all mad.

You REALLY need to look up the word integrity. It has nothing to do with wearing a skirt on the internet because your friend isn't adult enough to handle her own shit and has to let someone else take care of it. You and your friend need to grow up.

Obviously I'm constrained in what I can do regarding this situation. Furthermore, the other person's English isn't commanding or forceful (that's why they gave her the run-around for days). But, being the idiot that you are, didn't think that before you came spewing that garbage.

You shouldn't be doing anything in this situation. This person is an adult and should handle their own contracts and accounts. They shouldn't have friends making the phone calls for them. Furthermore, you shouldn't be on ATOT asking for advise about a stupid credit check. You cry all you want about how you have no recourse and AT&T walks away from this. I told you want to do - TAKE YOUR BUSINESS ELSEWHERE. But, we all know what is going to happen. Your friend doesn't want to move her business. You appear to be the real problem here by throwing a fit about a simple credit check. You don't even know if it's a soft or hard check. You are blowing this way out and ATOT is just making fun of you.

Call mommy or daddy and ask them what you should do. That always works!


se7en - you have to be 18 to sign the AT&T contract

Where do you see me throwing a fit, genius? Please go back and read what I wrote before making yourself look more like an idiot. I swear, what I would give to have you say this to my face. lol.

If I said it to your face? HAHAHAHAHHAAH OH WOW. Another internet tough guy who's in some fantasy world that he's a big tough guy and can kick peoples asses in real life. You're a dime a dozen and freaking pathetic.

Dari - "Nah, I have something called integrity. You should get some."
Dari - "Thanks for the intelligent post, asshole. Right now you're just trolling."
Dari - "Another idiotic response."
Dari - "Actually, when both your moms get off my balls I'll send the pics."

Then you want me to say something to your face. Yeah I'M the one making myself look like a ignorant toolbag. You are crying about SOMEONES HAVING A CREDIT CHECK!!!! GROW THE HELL UP. People have told you they have every right to check her credit. The problem here is apparently your friend doesn't have the ability to read or speak english very well and signed a contract not understanding the terms and conditions. Is it really such a big deal in the grand scheme of things? MOVE ON with your life and quit worrying about a simple credit check.

Why don't you kick all our collective asses and go cry about your stupid friend where someone actually gives a crap. Again, ask your parents for advice on these things.

 

[Dari]

Originally posted by: LikeLinus

Originally posted by: Dari

Originally posted by: LikeLinus

Originally posted by: Dari

Originally posted by: LikeLinus

Hey idiot, here's an option. TAKE YOUR BUSINESS ELSEWHERE. You say AT&T loses nothing? If you leave them as a customer, they lose a paying customer. All they did to this other person was a credit check. Seriously, big fucking deal. The sad thing is, it's not even your credit and you're crying us a river on here and getting all mad.

You REALLY need to look up the word integrity. It has nothing to do with wearing a skirt on the internet because your friend isn't adult enough to handle her own shit and has to let someone else take care of it. You and your friend need to grow up.

Obviously I'm constrained in what I can do regarding this situation. Furthermore, the other person's English isn't commanding or forceful (that's why they gave her the run-around for days). But, being the idiot that you are, didn't think that before you came spewing that garbage.

You shouldn't be doing anything in this situation. This person is an adult and should handle their own contracts and accounts. They shouldn't have friends making the phone calls for them. Furthermore, you shouldn't be on ATOT asking for advise about a stupid credit check. You cry all you want about how you have no recourse and AT&T walks away from this. I told you want to do - TAKE YOUR BUSINESS ELSEWHERE. But, we all know what is going to happen. Your friend doesn't want to move her business. You appear to be the real problem here by throwing a fit about a simple credit check. You don't even know if it's a soft or hard check. You are blowing this way out and ATOT is just making fun of you.

Call mommy or daddy and ask them what you should do. That always works!


se7en - you have to be 18 to sign the AT&T contract

Where do you see me throwing a fit, genius? Please go back and read what I wrote before making yourself look more like an idiot. I swear, what I would give to have you say this to my face. lol.

If I said it to your face? HAHAHAHAHHAAH OH WOW. Another internet tough guy who's in some fantasy world that he's a big tough guy and can kick peoples asses in real life. You're a dime a dozen and freaking pathetic.

Dari - "Nah, I have something called integrity. You should get some."
Dari - "Thanks for the intelligent post, asshole. Right now you're just trolling."
Dari - "Another idiotic response."
Dari - "Actually, when both your moms get off my balls I'll send the pics."

Then you want me to say something to your face. Yeah I'M the one making myself look like a ignorant toolbag. You are crying about SOMEONES HAVING A CREDIT CHECK!!!! GROW THE HELL UP. People have told you they have every right to check her credit. The problem here is apparently your friend doesn't have the ability to read or speak english very well and signed a contract not understanding the terms and conditions. Is it really such a big deal in the grand scheme of things? MOVE ON with your life and quit worrying about a simple credit check.

Why don't you kick all our collective asses and go cry about your stupid friend where someone actually gives a crap. Again, ask your parents for advice on these things.

Learn to read, please.

 

[GeekDrew]

Originally posted by: Dari
What I don't understand is if they have the right, why would they ask for permission? And if they were given a firm negative, why do it against the customer's will?

Why create a scenerio if you don't need prior approval? It doesn't make much sense. It isn't the credit check that has me bothered, it's the fact that they did it without the approval of the customer. It doesn't matter if it was a hard or soft pull, they should be adhere to the customer's wishes. They simply could've told her that they couldn't go further without the check and I'm sure she would've relented. But they didn't.

What if the CSR asked out of habit, and then the system never prompted them for permission before issuing the credit check, because permission was already on file? I have no idea if that's the case, but it's certainly possible.

 

[Dari]

Originally posted by: GeekDrew

Originally posted by: Dari
What I don't understand is if they have the right, why would they ask for permission? And if they were given a firm negative, why do it against the customer's will?

Why create a scenerio if you don't need prior approval? It doesn't make much sense. It isn't the credit check that has me bothered, it's the fact that they did it without the approval of the customer. It doesn't matter if it was a hard or soft pull, they should be adhere to the customer's wishes. They simply could've told her that they couldn't go further without the check and I'm sure she would've relented. But they didn't.

What if the CSR asked out of habit, and then the system never prompted them for permission before issuing the credit check, because permission was already on file? I have no idea if that's the case, but it's certainly possible.

It is possible and I look forward to hearing what they have to say.