mAdMaLuDaWg
Platinum Member
I'm working on my resume and I need some help in compacting this rather long description of a project I worked on into a few key sentences. I'd appreciate any help:
Lead Developer in converting an outsourced application used by customer service representatives to record call information. The application was built from scratch in house but had to emulate the user interface of the old application to ensure that re-training was not necessary for the customer service representatives. A reporting component was also developed to generate reports for management. Feedback from customer service representatives was used in shaping the application. Worked under a tight deadline of three weeks with a team of three developers and one project manager to deliver a working prototype that could be used on time. A comprehensive migration plan was also written to ensure a seamless transition for end users.
TIA.
Lead Developer in converting an outsourced application used by customer service representatives to record call information. The application was built from scratch in house but had to emulate the user interface of the old application to ensure that re-training was not necessary for the customer service representatives. A reporting component was also developed to generate reports for management. Feedback from customer service representatives was used in shaping the application. Worked under a tight deadline of three weeks with a team of three developers and one project manager to deliver a working prototype that could be used on time. A comprehensive migration plan was also written to ensure a seamless transition for end users.
TIA.